Front desk sales associate

Massage Envy; Coral Gables (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive base hourly pay plus bonus

Employee Assistance Program

Flexible schedule

In-depth product, service, and sales培训

20% off all products

Job summary

Massage Envy South Miami is hiring for a customer-focused role in Coral Gables, FL. You will deliver outstanding service, educate clients on Total Body Care, and drive wellness program sales while scheduling services and assisting guests to create a seamless experience.

The role emphasizes relationship-building, product knowledge, and effective communication via in-person, phone, and email interactions to grow a loyal client base.

Qualifications

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Skills

Customer service

Sales

People skills

Math skills

Computer skills

Education

High school diploma or equivalent

Tools

Phone/email communication tools

Job description

Where Better Careers Begin!

Massage Envy South Miami, 6927 Red Rd, Coral Gables, FL 33143

Are you looking to grow your career with a team that values, supports & empowers you?

The difference you'll make in clients' lives is the biggest reward for any massage therapist, but our environment helps you enjoy more of what you love about your work. At the Massage Envy South Miamifranchise, we support and inspire you to be your best inside and outside the treatment room.

Do you have a passion for helping others?

At the Massage Envy South Miamifranchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base hourly pay plus bonuses and commissions
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product, service, and sales training
• 20% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!