Assistant Manager

PointHaus Group; Miami (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

PointHaus Group is seeking an Assistant Manager to support logistics, administration, and on-site execution for events in Miami. You will coordinate vendors, assist with setup and teardown, and contribute to marketing efforts to enhance guest experiences.

Key duties include supervising team workflows, managing inventories and cash handling, and ensuring safety and policy compliance while driving smooth event flow.

Qualifications

• Excellent organization and multitasking capabilities.
• Strong written and verbal communication skills.
• Creative with digital marketing and social media knowledge.
• Proficiency with spreadsheets and marketing software.
• Adaptable with good problem-solving abilities.

Responsibilities

• Support vendor coordination and on-site setup/teardown for events.
• Oversee daily operations including inventory control, supply ordering, and cash handling.
• Serve as the primary escalation point for customer issues and ensure timely resolutions.
• Assist payroll, budgeting, and operational reporting; ensure safety codes and company policies are followed.

Skills

Organization

Multitasking

Attention to detail

Communication skills

Interpersonal skills

Creativity

Digital marketing knowledge

Social media

Content creation

Marketing software

Spreadsheets

Adaptability

Problem-solving

Tools

Spreadsheets

Marketing software

Job description

An Assistant Manager at PointHaus Group supports logistics, administration, and on-site execution, handling tasks from vendor coordination, setup/teardown and marketing to ensuring smooth operations for events providing crucial support to ensure a great guest/Customer experience and smooth event flow.

Core Responsibilities

• Team Leadership: Assist in hiring, onboarding, and training new employees. Manage daily workflows, create shift schedules, and monitor team performance.
• Operations: Oversee day-to-day business functions, including inventory control, supply ordering, and cash handling.
• Customer Service: Serve as the primary point of escalation for customer issues, ensuring prompt and satisfactory resolution to complaints.
• Administration: Assist with payroll, budgeting, and generating operational reports. Ensure the business remains compliant with safety codes and company policies.

Essential Skills

• Strong organization, multitasking, and attention to detail.
• Excellent communication (written/verbal) and interpersonal skills.
• Creativity and digital marketing knowledge (social media, content).
• Proficiency with spreadsheets and marketing software.
• Adaptability and problem-solving abilities.