Assistant Manager

Chick-fil-A; Layton (UT); On-site; USD 42,000 - 54,000; Part time

Job summary

Chick-fil-A Layton Hills Mall is seeking an Assistant Manager to support the Operations Manager in executing daily restaurant operations, deploying team members, and delegating tasks to enable a high-performance team environment that delivers outstanding service for guests every day.

This hands-on leadership role emphasizes staffing, training, and maintaining food safety standards while focusing on customer experience in a fast-paced setting.

Qualifications

• Excellent written and spoken communication skills.
• Entry-level leadership position.
• Availability to work 25–30 hours per week minimum.
• Prior experience as shift lead, crew lead, supervisor, team lead or restaurant assistant manager preferred.

Responsibilities

• Ensures food safety standards are understood and followed in each area of the restaurant.
• Responsible for hiring and firing.
• Ensures employer brand promise is upheld and delivered.
• Oversees leadership development for the restaurant.
• Forward looking to future needs of the business to ensure the restaurant is properly staffed.
• Ensures FOH schedule is being done correctly and monitors weekly labor numbers.
• Oversee speed of service as it pertains to FOH.
• Responsible for accurate money procedures (InForm, drawer counting, etc).
• Ensures each guest has a positive experience and monitors CEM scores with guest experience manager.

Skills

Communication skills

Leadership

Team player

Shift lead experience

Hours availability

Job description

The Assistant Manager contributes to the success of Chick-fil-A Layton Hills Mall by assisting the Operations Manager in executing restaurant's daily operations and requirements. This job includes hands‑on execution, deploying team members, and delegating tasks to enable a high performance team environment to deliver outstanding service for all our guests everyday.

Requirements:

• Participating operationally in day to day activities in high-volume fast-paced restaurant.
• Offer the Team encouragement to stay true to 2nd Mile Service goals.
• Offer immediate/respectful response to Guest's and Team Member needs.
• Assist in training of new hires, set the tone for a shift and act as a role model for our team.
• Be a friendly encouraging team player
• Entry level leadership position
• Excellent Communication Skills both written and spoken.
• Availability to work 25 – 30 hours per week minimum
• Prior experience is preferred as shift lead, crew lead, supervisor, team lead, restaurant assistant manager are very helpful to the success at this job.

Qualifications:

Responsibilities

• Ensures food safety standards are understood and followed in each area of the restaurant
• Responsible for hiring and firing
• Ensures employer brand promise is upheld and delivered
• Oversees leadership development for the restaurant
• Forward looking to future needs of the business to ensure the restaurant is properly staffed
• Ensures FOH schedule is being done correctly and monitors weekly labor numbers
• Oversee speed of service as it pertains to FOH
• Responsible for accurate money procedures (InForm, drawer counting, etc)
• Ensures each guest has a positive experience and monitors CEM scores with guest experience manager.

Benefits Health and Dental Options and Plans:

Upon hire, we will connect you with our benefits specialist who can further assist you with the very affordable Health, Dental insurance options available to you.

Since the first restaurant opened its doors nearly 50 years ago, Chick-fil-A has grown from one man's vision to one of the largest family-owned businesses in the country. Much of the company's success has been credited to the stability and consistency within Chick-fil-A, Inc.'s leadership team. While corporate leadership at many quick-service restaurants change frequently, many senior leaders at Chick-fil-A have been with the company for more than 20 years. Tenured leadership -- and a passion for serving others -- has enabled the company to be unwavering in supporting its locally-owned franchises to ensure that the Chick-fil-A brand continues to thrive.