Assistant Manager

Hand & Stone Massage and Facial Spa; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Hand & Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to drive spa operations and grow client relationships. The role emphasizes leading front desk activities, coaching sales staff, and partnering with spa managers to foster a client- and team-focused culture.

The ideal candidate has a bachelor’s degree or management experience and is comfortable educating members on services, memberships, and upgrades. Evening and weekend availability is expected.

Qualifications

• Bachelor's degree or management experience required.
• Experience leading front desk and sales teams.
• Ability to educate clients on services, upgrades and memberships.
• Experience with payroll, scheduling, inventory, and sales reporting.
• Evenings and weekend availability.

Responsibilities

• Run the spa front desk and manage guest interactions.
• Train sales associates and support spa managers.
• Coordinate payroll, scheduling, inventory, and sales reporting.
• Educate members on services, upgrades, products, and memberships.

Skills

Sales leadership

Customer service

Training & coaching

Wellness product knowledge

Front desk operations

Education

Bachelor's degree or management experience

Job description

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Must have bachelors degree or management experience.

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service-As part of the spa management team, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness- You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking ExpertiseHave experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results- You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.