Assistant Manager

Hand & Stone Massage and Facial Spa; Richmond (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to drive spa operations and front desk leadership while growing the sales pipeline. You should have a bachelor’s degree or management experience and be ready to train staff, coach a sales team, and educate clients on services, upgrades, products, and memberships.

This role offers flexibility for evenings and weekends. You will partner with spa managers to cultivate a client- and team-centered culture and

Qualifications

• Bachelor's degree or management experience required.
• Willingness to lead front desk and sales team.
• Strong customer service and sales coaching abilities.
• Ability to train staff and manage schedules.
• Comfort educating clients about services, upgrades, products, and memberships.

Responsibilities

• Run the spa front desk and supervise sales associates.
• Train sales associates and collaborate with spa managers to foster a client- and team-focused culture.
• Lead by example in client interactions and coach the sales team to meet targets.
• Educate members and guests on services, upgrades, products, and memberships.
• Manage payroll, scheduling, inventory and sales reporting.

Skills

Leadership

Sales & Service

Health & Wellness Education

Administrative Tasks

Results-Driven

Education

Bachelor's degree or management experience

Job description

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Must have bachelors degree or management experience.

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service-As part of the spa management team, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness- You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking ExpertiseHave experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results- You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.