Assistant Manager

APM Terminals; Country View Estates (MA); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) + company match

Employee Assistance Program

Paid Time Off

Flexible work schedules

Job summary

APM Terminals is seeking an Assistant Manager for its Last Mile Facility in Franklin, MA. The successful candidate will oversee logistics operations, manage vendor relations, and ensure delivery procedures are followed. This is an on-site position working Monday, Wednesday, Thursday, Friday, and Sunday from 11am to 8pm.

Applicants should have over 5 years of experience in logistics or supply chain, alongside strong problem-solving and communication skills. Benefits include Medical, Dental, and a 401(k) plan.

Qualifications

• Excellent problem-solving skills.
• Good time-management skills.
• Experience working in a manufacturing environment.
• Experience in a supervisor role.

Responsibilities

• Develops and maintains relations with vendors and contractors.
• Ensures follow-up on shipping discrepancies and claims.
• Coordinates communication flow between delivery teams and clients.
• Provides on-site presence to ensure procedures are followed.
• Dispatches trucks using GPS technology.
• Oversees in-home delivery and customer interactions.
• Maintains monthly operating reports including statistics.
• Oversees recruiting and performance of haulers.

Skills

Strong problem-solving and reasoning skills

Self-motivated to work with little supervision

Positive attitude and ability to work with others

Ability to efficiently analyze, organize, and report data using Excel

Demonstrated ability to communicate professionally

Education

5+ years of experience in logistics, supply chain, or a related field

Job description

Position: Assistant Manager – Last Mile Facility (Franklin, MA)

Responsibilities

• Develops and maintains relations with vendors, stores, and independent contractors.
• Ensures follow‑up on shipping discrepancies, damaged goods, and in‑home damage claims.
• Coordinating communication flow between haulers/delivery teams and local client management teams.
• Provides on‑site presence daily to ensure haulers/delivery teams follow procedures.
• Dispatches trucks using GPS technology.
• Oversees in‑home delivery for customers and interfaces with end customers to ensure effective service.
• Maintains monthly operating reports that include statistics and customer service scores.
• Oversees recruiting, processing, and performance of haulers.
• Ensures attendance and punctuality; attends essential functions of the job.
• Develops and maintains relationships with vendors.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Responsible for training, planning, assigning, and directing work; rewarding and providing direction; addressing complaints and resolving problems.
• Other duties as assigned.

Skills & Competencies

• Strong problem‑solving and reasoning skills.
• Self‑motivated to work with little supervision.
• Positive attitude and ability to work with others.
• Ability to efficiently analyze, organize, and report data using Excel.
• Demonstrated ability to communicate professionally with internal teams and external partners.

Education & Experience

• 5+ years of experience in logistics, supply chain, or a related field.
• Excellent problem‑solving skills.
• Good time‑management skills.
• Experience working in a manufacturing environment.
• Experience in a supervisor role, including performance reviews of direct reports.

Physical Requirements

This is a clerical administrative position in a professional office setting. The employee is frequently required to sit, stand, walk, use hands, stoop, bend, and reach. Extensive use of a phone and a PC is required.

Work Schedule

Monday, Wednesday, Thursday, Friday, and Sunday (on‑site 5 days/week). Hours: 11am to 8pm.

Company Benefits

• Medical, Dental, Vision
• 401(k) + company match
• Employee Assistance Program
• Paid Time Off
• Flexible work schedules (when possible)
• And more

Compensation

Pay range: $60,000.00 to $65,000.00 per year. *The above‑stated pay range is the anticipated starting salary range for the position. The company may adjust this range in light of prevailing market conditions and other factors such as location. The company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

EEO Statement

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or perform a job, please contact us by emailing [e-mail].