Assistant Manager, Last Mile

Dormont Manufacturing Co; Baltimore (MD); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Job summary

Dormont Manufacturing Co is seeking a Last Mile Assistant Manager in Baltimore, Maryland. This role involves overseeing the company’s delivery and shipping operations, ensuring effective communication between teams and clients, and maintaining adherence to safety standards.

Candidates should possess a Bachelor's degree, strong communication skills, and the ability to solve complex problems creatively. The position includes a competitive salary within the range of $60,000 to $70,000 and offers comprehensive benefits.

Qualifications

• Bachelor's degree or equivalent experience required.
• Strong communication and mathematical skills are essential.
• Creative problem-solving abilities are needed.

Responsibilities

• Coordinate communication between delivery teams and clients.
• Ensure teams follow procedures and maintain quality.
• Manage recruiting and performance of Haulers.

Skills

Strong written and verbal communication skills

Excellent mathematical skills

Strong problem solving and reasoning abilities

Education

Bachelor’s degree (B.A.) from a four-year college or university

Job description

About Us

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us. If you are seeking to be a part of a family, this is the place for you! Maersk Logistics & Services USA, Inc. handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes mean we can be counted on for process excellence that will save time and money.

Summary

The Last Mile Assistant Manager is tasked with overseeing all aspects of the company’s delivery and shipping operations, evaluating budgets, resolving conflicts, and ensuring adherence to health, safety, and labor standards. The role also involves organizing and monitoring the distribution of goods to enhance business development, ensuring sustainability, customer satisfaction, and providing model leadership skills to the team and warehouse employees.

Responsibilities

• Responsible for coordinating flow for communication between Haulers/Delivery Teams/Flatbed Drivers, Call Center and Local Client Management Teams.
• Provides on-site presence on daily, weekly, or bi-weekly basis to ensure Haulers/Delivery Teams are following procedures.
• Oversees recruiting, processing, and performance of Haulers.
• Develops and maintains relations with vendors.
• Ensures follow up on shipping discrepancies, damaged goods and in-home damage claims.
• Interfaces with end customers to ensure effective in-home delivery for customers.
• Maintains monthly operation reports that include statistics and customer service scores.
• Other duties as assigned.

Qualifications

• Bachelor’s degree (B.A.) from a four-year college or university; four years related experience and/or training; or equivalent combination of education and experience.
• Strong written and verbal communication skills.
• Excellent mathematical skills, with the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to analyze technical and scientific journals as they pertain to the business and market.
• Strong problem solving and reasoning abilities to deal with a variety of problems and come up with creative solutions.

Company Benefits

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

Pay Range

$60,000-$70,000*

*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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