Assistant Manager

Hand & Stone Franchise Corp; Corona (CA); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to lead front desk operations and drive sales growth. You will train staff, coach the team, and partner with spa managers to foster a client- and team-centered culture.

Ideal candidates are growth-focused leaders who educate members on services, upgrades, and memberships while handling payroll, scheduling, inventory, and sales reporting.

Qualifications

• Growth-focused leadership required for front desk operations and training sales staff.
• Strong customer service and ability to coach a sales team.
• Education in wellness not required; experience in spa or retail is a plus.
• Experience with payroll, scheduling, inventory, and sales reporting is preferred.

Responsibilities

• Run the spa front desk and manage daily operations.
• Train and coach sales associates to improve conversions.
• Educate members on services, upgrades, products, and memberships.
• Support payroll, scheduling, inventory management, and reporting.
• Drive client satisfaction and team performance across shifts.

Skills

Sales

Leadership

Customer service

Coaching

Multi-tasking

Team motivation

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service-As part of the spa managementteam, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking ExpertiseHave experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.