Assistant Manager

handandstonecareers; Cartersville (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Opportunity for advancement

Wellness resources

Job summary

Hand and Stone Massage and Facial Spa in Cartersville, GA seeks a sales-focused Assistant Spa Manager to drive spa operations and guest experiences. You will lead the front desk, coach sales associates, and partner with the spa managers to foster a client- and team-centric culture.

You will educate members on services, promotions, upgrades, and memberships, while handling administrative tasks like scheduling and payroll to support a smooth, growth-oriented environment with evenings and weekends

Qualifications

• Leads a sales-focused environment and mentors staff.
• Delivers exceptional guest service and promotes memberships.
• Coaches a sales team to achieve targets.
• Manages front desk operations and guest flow.
• Balances administrative tasks with guest needs.

Responsibilities

• Lead the front desk and supervise sales associates.
• Coach and motivate the sales team to improve conversions.
• Partner with spa managers to foster a client- and team-focused culture.
• Educate members on services, upgrades, products, and memberships.
• Handle scheduling, payroll and other admin duties as needed.

Skills

Sales leadership

Customer service

Team coaching

Front desk operations

Multi-tasking

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Wellness resources

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service-As part of the spa managementteam, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking ExpertiseHave experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.