Assistant Manager

Big Boy; Cincinnati (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Big Boy in Cincinnati, OH seeks an Assistant Manager to oversee daily operations, enforce standards, and guide staff. The role requires leadership to maintain guest satisfaction, safety, and sanitation while meeting financial goals.

You will recruit, train, and coach team members, drive sales, and coordinate with marketing on promotions. Strong communication, organizational, and leadership skills are essential.

Qualifications

• High School Diploma or GED is required.
• Ability to read, count, write and follow recipes accurately.
• Ability to stand for long periods and lift up to 50 lbs.
• Strong communication and leadership skills.
• Ability to work long hours and be on your feet for extended periods.

Responsibilities

• Oversees daily operations and consistently enforces all company policies, procedures and standards.
• Understands P&L and works with the Executive General Manager to achieve financial goals for the restaurant.
• Works with the management team to maximize sales and profits while maintaining high standards.
• Maintains inventories and completes related accounting and administrative reports in a timely manner.
• Assists in recruiting, interviewing and hiring staff and overseeing their training and development.
• Coaches and counsels employees as needed.
• Collaborates with Marketing to implement promotions and ensure food is presented properly every time.
• Maintains strict safety and sanitation standards within the restaurant.
• Ensures proper training and scheduling, maintaining guest goodwill and public relations.
• Supports management with guest satisfaction as the primary focus.
• Maintains a professional appearance and adheres to uniform standards.

Skills

Leadership

Guest service

Team management

English proficiency

Education

High School Diploma or GED

Job description

# Assistant ManagerMontgomery, OH - Cincinnati, OH 45212Education LevelHigh School## DescriptionThe Assistant Manager is responsible for the management and supervision of their staff. He or she must have a full knowledge of the Companys operational standards and must be able to demonstrate and teach these standards to others. The assistant manager must be able to build a team that provides instant guest recognition, excellent service, delivering top-quality food and clean surroundings.**Responsibilities:*** Oversees daily operations and consistently enforces all Company policies, procedures and standards. Ensures all government laws, rules and regulations are followed to the letter of the law regarding wages, hours and sanitation.* Understands P & L and works with the Executive General Manager to achieve financial goals for the restaurant.* Works with the management team to achieve maximum sales and profits while maintaining excellence in operational standards and procedures.* Maintains proper inventories, ensuring compliance with established pars and completing related accounting and administrative reports in a timely manner.* Assists in the process of recruiting, interviewing and hiring new staff members as well as overseeing their training, development and growth within the company. Coaches and counsels employees as needed.* Works with the Executive General Manager to implement all advertising and promotions coordinated by the Marketing Department, ensuring that all food is prepared and presented properly 100% of the time.* Maintains strict safety and sanitation standards within the restaurant.* Assists the Executive General Manager to ensure all employees receive proper training, formulating appropriate schedules and maintaining guest goodwill and positive public relations within the community.* Supports the management team at all times with the primary focus being complete guest satisfaction.* Maintains a professional appearance, adhering to uniform standards at all times.## Qualifications**Job Skills:*** High School Diploma or GED;* Sufficient strength and agility to lift and carry up to 50 lbs.;* Bending, reaching, and climbing stairs;* Ability to work long hours and be on your feet long periods of time;* Ability to read, count, write and follow recipes accurately;* Able to stand/sit and drive a vehicle for long periods of time; and* Good hearing, visual, English speaking, memory, writing, reading, math and organizational skills**Desired Traits/Hospitality Skills:*** A helpful personality;* The ability to work well with others and maintain professionalism at all times;* The ability to develop and build professional relationships with staff and guests; and* Great communication and leadership skills