Assistant Manager

Ramirez Hospitality Group; Castle Rock (CO); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Advancement opportunities

Training & development

Performance-based bonus

Job summary

Ramirez Hospitality Group in Castle Rock, CO, is seeking an experienced Restaurant General Manager to lead daily operations and deliver outstanding guest experiences.

You will recruit, train, and manage staff; oversee menu development, marketing strategies, and cost controls; and ensure compliance with quality and safety standards. Strong leadership and communications skills are essential.

Qualifications

• Ideally 5+ years as a Restaurant General Manager or similar role.
• Experience in customer service management.
• Extensive food and wine knowledge.
• Computer literacy and familiarity with restaurant software.
• Strong leadership and people skills; ability to motivate staff.

Responsibilities

• Manage and oversee the entire restaurant operation.
• Deliver exceptional guest services and ensure guest satisfaction.
• Recruit, hire, train, and supervise restaurant staff.
• Plan and develop menus; execute marketing strategies.
• Develop hourly and salary staff; evaluate staff performance.
• Control costs and manage food costs; forecast requirements; maintain inventory.
• Ensure high standards of food quality and guest experience.
• Organize and supervise shifts; manage and lead staff.
• Respond efficiently to customer questions and complaints.
• Create a positive working environment; implement productivity strategies.

Skills

Communication skills

Customer service management

Leadership

People skills

Time management

Education

Culinary school diploma or BS in Business Administration

Tools

Restaurant management software

Job description

Benefits

• Opportunity for advancement
• Training & development
• Bonus based on performance

We are looking for an experienced and passionate Restaurant General Manager to join our team.

As a Restaurant General Manager, your primary responsibility is the customer, ensuring that every guest has a wonderful experience

To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.

You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties.

JOB DUTIES

• Manage and oversee the entire restaurant operation
• Deliver exceptional guest services
• Ensuring guest satisfaction
• Plan new and update existing menus
• Plan and develop the overall restaurant marketing strategy
• Manage restaurant’s tech stack.
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Manage and lead staff
• Develop hourly and salary staff
• Hire new employees
• Terminate employees when necessary
• Training and evaluate staff performance
• Manage food cost, forecast requirements, and maintain inventory
• Manage restaurant supplies including smallwares
• Control costs and minimize waste
• Create and nurture a positive working environment
• Implement innovative strategies to improve productivity, sales, and food quality.

JOB REQUIREMENTS

• Ideally, 5+ years of experience as a Restaurant General Manager or similar role
• Ideally, 5+ years of experience customer service management
• Extensive food and wine knowledge
• Computer literacy
• Familiarity with restaurant management software
• Experience in event planning
• Strong leadership, motivational and people skills
• Good financial management skills
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skill s
• Culinary school diploma or BS degree in Business Administration