Assistant Manager

Hand & Stone Massage and Facial Spa; Cartersville (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Opportunity for advancement

Wellness resources

Job summary

Hand & Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager in Cartersville, GA to lead front desk operations and drive client experience. The role emphasizes training sales associates and partnering with spa managers to foster a high-performance, client-centric culture.

The ideal candidate will coach staff in sales techniques, educate guests on services and memberships, and manage administrative tasks while supporting wellness education and growth of the team.

Qualifications

• Experience leading front desk and coaching sales staff.
• Strong client interaction and sales skills with ability to upsell memberships.
• Interest in wellness industry and learning about services and products.
• Ability to handle administrative tasks such as scheduling and inventory.

Responsibilities

• Run front desk operations and oversee staff.
• Train sales associates and promote client-focused culture.
• Collaborate with spa managers to align client and team goals.
• Educate members and guests on services, upgrades, products, memberships.
• Manage schedules, payroll, inventory, and sales reporting.

Skills

Leadership

Sales

Customer Service

Training

Scheduling

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Wellness resources

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service-As part of the spa managementteam, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking ExpertiseHave experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.