Assistant Manager

Subway - 39571-0; Barneveld (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

Subway - 39571-0 in Barneveld, Wisconsin is looking for a Supervisor to oversee the restaurant's operations. The role includes training staff, ensuring food safety, and providing excellent customer service. Responsibilities also involve managing inventory and handling guest complaints. Candidates should have a good understanding of food handling and safety standards. The ability to work in various areas of the restaurant and maintain a professional appearance is essential.

Qualifications

• Must be able to work all areas of the restaurant when needed.
• Ability to understand and implement written and verbal instruction in English.
• Must maintain professional appearance and grooming standards.

Responsibilities

• Train new staff and lead daily operations.
• Provide exceptional guest service and handle complaints.
• Perform duties as a Sandwich Artist, including food preparation and cleanliness.

Skills

Customer service

Team leadership

Inventory management

Point of Sale systems

Food safety standards

Job description

Supervisor Job Description

Reports to: Restaurant Manager and Assistant Manager

The Supervisor greets and serves guests, prepares products, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional guest service is a major component of this position.

TASKS AND RESPONSIBILITIES include up to, but are not limited, to:

• Training new staff


• Transfers/Waste of product


• Input Delivery into POS and reconciling to ensure correctly input into system


• Inventory


• Bank Deposits and Change


• Product Order


• Voids/Refunds if/when needed


• How to handle customer complaints


• Person-In-Charge when on shift


• Bi-weekly cleaning tasks


• Constant training of team


• Works to build a team atmosphere among all shifts


• Checking temp logs and action logs

Handles all aspects as a Sandwich Artist, listed below:

• Crew member exhibits a cheerful and helpful manner while greeting guests and preparing their orders, ensuring excellent customer service


• Demonstrates a complete understanding of menu items and explains them to guests accurately.


• Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change.


• Performs Cash-In Procedure- accounting for all forms of money, bread, etc.


• Prepares food neatly, according to formula, and in a timely manner, while maintaining all local, state, and federal health safety standards.


• Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift at all times - every product available at all times


• Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up.


• Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the Wash, Rinse, and Sanitize method of cleaning.


• Understands and adheres to all quality standards, formulas and procedures.


• Maintains a professional appearance and grooming standards as outlined in the employee handbook and following all applicable uniform policies

• Performs light paperwork duties as assigned, such as cash in’s, daily paperwork keeping, and others as assigned.


• Completes University of Subway courses as directed by the Restaurant Manager

ESSENTIAL FUNCTIONS

Ability to understand and implement written and verbal instruction in English.

Physical: Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register (cashier). Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.