Assistant Manager

Los Angeles County Development Authority; Alhambra (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

The Los Angeles County Development Authority is seeking an Assistant Manager for the Housing Assistance Division to oversee subsidy programs and manage staff. The ideal candidate will have strong leadership skills, experience in public administration, and knowledge of housing regulations. This role demands substantial responsibility, including budget management and program evaluation, within a dynamic agency devoted to affordable housing solutions.

Benefits

Medical / Dental / Vision Insurance

Paid Holidays

Vacation and Sick Leave

Flexible Spending Accounts

CalPERS Retirement Plan

Qualifications

• Five years of experience in program administration, with two years in a supervisory role.
• Knowledge of public sector administration and affordable housing regulations is highly desirable.
• Ability to manage budgets and implement policies effectively.

Responsibilities

• Plans and oversees daily operations of the Housing Assistance Division.
• Administers department budgets and ensures compliance with policies.
• Develops procedures to improve program efficiency and effectiveness.

Skills

Leadership

Project Management

Budget Administration

Team Coordination

Analytical Skills

Education

Bachelor’s Degree in Business or Public Administration

Job description

Description

ASSISTANT MANAGER

HOUSING ASSISTANCE DIVISION

REGULAR POSITION

ALHAMBRA, CA

The Los Angeles County Development Authority (LACDA) is a dynamic, Innovative agency created in 1982 by the Board of Supervisors to generate affordable housing and economic redevelopment throughout Los Angeles County and participating cities. Funded primarily with federal grants, the LACDA is an industry leader in sponsoring new solutions to housing and forming partnerships with private and public agencies. To find out more about the LACDA, please visit our websiteatwww.lacda.org,

Division Overview

The Housing Assistance Division (HAD) of the Los Angeles County Development Authority (LACDA) Is responsible for the administration of the Housing Choice Voucher (HCV) Program. The LACDA administers over 26,000 Housing Choice Vouchers for the County of Los Angeles and other targeted and grant-funded rental subsidy programs. The Housing Assistance Division partners with 10,000 landlords, helping eligible families afford safe, decent, high-quality rental housing. This fast-paced work environment has a high volume of phone calls and data entry projects.

Position Overview

Under the general direction of the Housing Assistance Manager, the Assistant Manager will co-manage the administration of the Division’s rental subsidy programs and oversee the staff in the Management Services Department. The Assistant Manager is responsible for planning, organizing, and managing the staff, operations, and activities of an assigned department. The Assistant Manager will be responsible for performing diverse, specialized, and complex work involving significant accountability and decision-making responsibilities, which include department budget administration, program evaluation, and recommendation and implementation of policies, procedures, goals, objectives, priorities, and standards related to the functional areas of responsibility. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within broad guidelines.

Essential Job Duties

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodation so that qualified employees can perform the essential functions of the job.

• Plans, manages, and oversees the daily functions, operations, and activities of an assigned Authority department, including internal administration, operations, and service delivery departments; ensures department programs and activities comply with all federal, state, local, and Authority policies, procedures, and regulations.
• Participates in the development and implementation of goals, objectives, policies, and priorities for the department; recommends within department policy, appropriate service, and staffing levels; recommends and administers policies and procedures.
• Participates in the development, administration, and oversight of department budget; determines funding needed for staffing, equipment, materials, and supplies; ensures compliance with budgeted funding.
• Develops and standardizes procedures and methods to improve and continuously monitor the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative, and support systems, and internal reporting relationships; identifies opportunities and makes recommendations for improvement.
• Participates in the selection of staff, trains, motivates, and evaluates assigned personnel; works with employees to correct deficiencies; recommends and implements discipline and termination procedures.
• Develops and manages requests for proposals for professional and/or contracted services; prepares scope of work and any technical specifications; evaluates proposals and recommends award; negotiates contracts; administer contracts to ensure compliance with Authority specifications and service quality.
• Interprets federal and state regulations and develops and implements grant-funded programs and projects in line with grantor requirements and federal/state regulations; analyzes Authority and community needs related to assigned areas of responsibility; collaborates with Authority staff and outside service providers to deliver programs and services; prepares quarterly and annual reports of program and project activities.
• Implements marketing plans and strategies for assigned department and program(s); oversee and manage content, advertising, and outreach efforts to increase awareness and support for the Authority’s efforts and programs; collaborates with community groups and the public.
• Prepares policy guidelines and training material for assigned department programs, services, and activities; formulates guidelines for preparation of plans, reports, and procedures to be implemented by staff.
• Manages and provides technical support in all phases of assigned projects including planning, design, implementation, and close-out.
• Prepares and presents staff, agenda, and technical reports and other necessary correspondence related to assigned activities and services; presents reports to various commissions, committees, boards, partner agencies, and other stakeholders.
• Conducts a variety of organizational and operational studies and investigations; recommends modifications to assigned programs, policies, and procedures, as appropriate.
• Serves as a liaison for assigned functions with other Authority divisions, departments, and outside agencies; provides staff support to commissions, committees, and task forces as necessary.
• Attends and participates in professional group meetings; stays abreast of new trends and innovations in assigned areas of responsibility; research emerging products and enhancements and their applicability to Authority needs.
• Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval.
• Serves as a resource and liaison to the community, businesses, community organizations, and the general public regarding Authority projects, programs, policies, procedures, and standards; negotiates and resolves significant and controversial issues and responds to and resolves difficult and sensitive citizen inquiries and complaints.
• Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action.
• Directs the establishment and maintenance of working and official department files.
• Ensures staff compliance with Authority and mandated safety rules, regulations, and protocols.
• Performs other related duties as assigned.
  
  

Qualifications

Knowledge of:

• Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management.
• Principles and practices of budget development and administration.
• Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
• Principles and practices of leadership.
• Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
• Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned area of responsibility.
• Principles and practices of contract administration and management.
• Applicable federal, state, and local laws, codes, regulations, and ordinances, as well as industry standards and best practices relevant to the assigned area of responsibility.
• Department organization, functions, programs, policies, procedures, and initiatives.
• Principles and practices of business and public administration as applied to assigned department.
• Grant funding sources, grant requirements, grant administration, and grant writing techniques.
• Research, quantitative and qualitative analyses, mathematical and statistical calculations, and reporting methods, techniques, and procedures.
• Financial, statistical, and comparative analysis techniques for interpreting various agreements and financial documents.
• Principles and practices of project management.
• Community social and economic demographics.
• Principles and procedures of recordkeeping, document processing, and filing systems.
• Techniques for effectively representing the Authority in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
• Recent and on-going developments, current literature, and sources of information related to the operations of the assigned department.
• Methods and techniques of preparing technical and administrative reports, and general business correspondence.
• Authority and mandated safety rules, regulations, and protocols.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Authority staff
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
  
  

Ability To

• Plan, organize, oversee, and manage the staff and operations of the assigned department.
• Develop and implement goals, objectives, practices, policies, procedures, and work standards.
• Prepare and administer large and complex budgets; allocate limited resources in a cost-effective manner.
• Provide administrative, management, and professional leadership for the department.
• Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.
• Interpret, apply, explain, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations.
• Evaluate and develop improvements in operations, procedures, policies, or methods.
• Collect, analyze, interpret, summarize, and present administrative and technical information and data in an effective manner for a variety of intended audiences.
• Conduct meetings, give presentations, and accurately convey messages.
• Prepare development, loan, grant, and other related agreements.
• Use mathematical functions and principles and perform complex arithmetic calculations accurately.
• Coordinate and collaborate with a variety of internal and external stakeholders on emerging projects.
• Manage a variety of projects related to assigned area of responsibility.
• Handle sensitive and confidential information.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
• Analyze, interpret, summarize, and present technical information and data in an effective manner.
• Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
• Effectively represents the department and the Authority in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.
• Direct the establishment and maintenance of a variety of filing, record-keeping, and tracking systems.
• Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
• Use tact, initiative, prudence, and independent judgment within general policy, and procedural, and legal guidelines.
• Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
  
  

Education And Experience

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education

• Equivalent to a bachelor’s degree from an accredited college or university with major coursework in business or public administration, sociology, finance, urban planning, or other field related to assigned areas of responsibility.
  
  

Experience

• Five (5) years of increasingly responsible professional experience administering comprehensive programs and services related to assigned areas of responsibility, including two (2) years in a supervisory capacity.
  
  

Highly Desirable

• Knowledge of principles and priorities of public sector administration and management.
• Knowledge and understanding of federal, state, and local regulations of affordable housing programs and funding.
  
  

Additional Information

Equal Opportunity

Los Angeles County Development Authority (LACDA) is an equal-opportunity employer. We are committed to creating a workplace culture that embraces diversity, equity, and inclusion to advance our mission of building better lives and better neighborhoods.

Reasonable Accommodation

If you are an individual with a disability and need to request reasonable accommodations under the Americans with Disabilities Act (ADA), please call Los Angeles County Development Authority, Human Resources at [phone] or via email at [e-mail].

Application Process

To be considered, all applicants are required to apply online by the filing deadline. Applications will be reviewed for possession of minimum qualifications and evaluated according to the essential functions of the job. In the Work Experience section of the application, applicants must demonstrate their experience by providing a clear description of the work performed as it relates to the position. Each job held must include the dates of employment, name and address of the employer, position title, hours per week, and supervisor. Please note resumes will not be reviewed to determine qualifications.

Supplemental questions are considered a part of the application process and must be carefully answered. All required questions must be completed before the application can be submitted. The supplemental questions will be used to evaluate the applicant's education, training, and experience. Depending on the size of the applicant pool, the supplemental questions may be used as part of the supplemental screening.

To receive credit for required education, applicants must attach a copy of their high school diploma, degree or official/unofficial transcripts. Please note foreign degrees (or degrees completed outside of the United States) require an evaluation of U.S. equivalency conducted by a credential evaluation service such as The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE).

Please include three (3) professional references in the "Reference" section of your application.

Failure to comply with this application process may result in disqualification.

Screening and Selection Process

Following the review of application materials, the most qualified candidates will be contacted via email and text messaging, if elected, for an assessment test and/or interview. Please check the email account provided on the application for important communications regarding the status of your application and/or next steps.

Salary compensation is dependent on qualifications (experience, education, knowledge, skills, and abilities). Initial salary placement is generally made between the start and mid-point of the posted range. New hires are not eligible to start at the maximum of the posted range.

Conditions of Employment

Candidates selected from the process will receive a conditional offer of employment contingent upon successful completion of satisfactory reference checks, a post-offer medical examination, and criminal background check. Background check information will be considered in determining the applicant's suitability for the position.

Candidates must possess a valid California Class C Driver's License, an acceptable driving record, and must comply with the LACDA's Motor Vehicle Safety Policy during employment.

Failure to meet these pre-employment requirements will be grounds for withdrawal of the conditional offer of employment.

Proof of authorization to work in the United States will be required at the time of hire.

Employment with the LACDA is at-will and may be terminated at any time with or without cause.

DEADLINE: JUNE 11, 2025 @ 11:59 pm

APPLY IMMEDIATELY, THE POSITION MAY CLOSE WITHOUT PRIOR NOTICE.

RECRUITMENT NUMBER: 25015

Benefits

As a regular full time employee you are eligible to receive the following benefits offered by the Los Angeles County Development Authority(LACDA):

• Thirteen paid holidays*
• Ten days (80 hours) of Vacation based on years of service up to twenty days (160 hours) of vacation time subject to the conditions listed under LACDA Provided Leave
• Twelve days (96 hours) of sick time subject to the conditions listed under LACDA Provided Leave
• Two (8 hour) floating holidays (must be utilized by last pay period in December)
• $10,000 group Term Life and Accidental Death & Dismemberment Insurance Policy
• Short term and long term disability insurance
• Paid jury duty and witness leave up to 176 hours per year
• Paid bereavement leave up to three days is permitted in the event of death of an immediate family member
• Medical / Dental / Vision
• Flexible Spending Accounts (Health Care & Dependent Care)
• Supplemental Employee and Dependent Life Insurance
• Employee and Family Accidental Death & Dismemberment Insurance
• Employee Assistance Program
• CalPERS
• 457 Deferred Compensation Plan
• Bilingual Pay (if applicable)
  
  

In addition to the above, the LACDA's Flexible Benefits Plan is authorized under Section 125 of the Internal Revenue Code, and permits employees to use pre-tax dollars to pay for their portion of the cost of benefits under the Plan through "Salary Redirection" arrangements.

As part of this plan the LACDA will contribute $1000.00 per month, effective on the first (1st) of the month following the completion of one (1) full month of compensated service.

CalPERS

• Classic Members
• Members who established membership prior to January 1, 2013
• The Employee Contribution is 7% of the base salary: 2.5% from the member and 4.5% from the LACDA.
• LACDA Benefit Factor: 2% at age 60
• PEPRA Members
• Members who established membership after January 1, 2013
• Employee Contribution is 8.25% of base salary
• LACDA Benefit Factor: 2% at age 62

*Traffic Court Specialist (TCS) employees receive one additional holidays.

For Additional Benefits Information, Please Visit Our Website – Www.lacda.org

01

The information you provide on this supplemental questionnaire will be evaluated and used to determine your eligibility. CHECK YOUR ANSWER CAREFULLY. Any mistakes you make and/or any incomplete responses you provide in completing these questions may disqualify your application even if you possess the qualifying experience or education. Be as specific as possible and include all information requested. Comments such as "see resume or application" will not be considered as a response. All information is subject to verification at any time in the examination and hiring process. Falsification of any information may result in disqualification or dismissal. Do you understand these instructions?

• Yes
• No
  
  

02

What is the highest level of education you have completed? Please note: Applicants must attach a copy of their degree or official/unofficial transcripts to receive credit for the required education.

• Master's Degree or higher
• Bachelor's Degree
• Associate's Degree
• High School diploma or equivalent
• None of the above
  
  

03

How many years of experience do you have administering comprehensive programs and services related to budget administration, program evaluation, and recommendation and implementation of policies, procedures, and goals.

• I have no experience.
• I have 1 - 2 years of experience.
• I have 3 - 4 years of experience.
• I have 5 or more years of experience.
  
  

04

Please select the years supervisory experience.

• 1 year of experience
• 2 years of experience
• 3 years of experience
• 4 years of experience
• 5 years of experience
  
  

05

Please describe your supervisory experience managing staff responsible for the following areas: Designing, writing and administering grants. Include examples of types of grants awarded and whether they were for a single year or multi-year awards. Providing responses to audit findings, public inquiries and public records request. Responding to fair housing complaints, reasonable accommodation appeals, program administration, program compliance and fraud investigations. In your response, please include the employer and dates where you gained this experience. If you do not have this experience, please type N/A

06

Describe your leadership experience. Have you taken part in the hiring, disciplinary action, or firing process? If so, what was your role? If you do not have this experience, please type N/A

07

Describe your experience directing the development and implementation of federal, state, and or local regulations, formulating recommendations and preparing related correspondence.

08

Describe your experience with federal, state, and local regulations of affordable housing programs and funding. If you do not have this experience, please type N/A

09

A resume and cover letter must be submitted with your application. If either document is not submitted, it may result in disqualification.

• I understand the information above
• Required Question