Case Manager Assistant

Jacobyandmeyers; Los Angeles (CA); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is looking for a dedicated Case Manager Assistant to join their remote team. This role offers the chance to make a meaningful impact while working in a supportive environment that values innovation and personal growth. You will be responsible for assisting in case management tasks, communicating with clients and adjusters, and managing various administrative duties. The company is committed to providing a flexible work schedule and a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan. If you are a motivated individual seeking to contribute to a mission-driven organization, this opportunity is for you.

Benefits

Medical, Dental, Vision Insurance

Company-paid Life Insurance

Short-term and Long-term Disability

Paid Time Off

401(k) with Company Match

Flexible Hours

Learning and Development Programs

Commuter Transportation Incentive

Fully-paid parking

Qualifications

• Strong communication skills to interact with clients and insurance adjusters.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Assist Case Manager with daily tasks and client communications.
• Open claims, send correspondence, and request investigative reports.

Skills

Client Communication

Investigation Skills

Task Management

Attention to Detail

Tools

ACT

Job description

Want to LOVE where you work?

We are currently seeking a smart and determined Case Manager Assistant to join our growing team. At Jacoby & Meyers, every single employee gets to make an impact. Our values guide the way we work with each other. It's a culture where you have the freedom to experiment and push your talents as far as they can go.

Job Title:

Case Manager Assistant

Type of Position:

Full-time

Hours:

M-F Flexible

Location:

Remote

Pay:

$20/hr - $24/hr

Job Description:

Core duties and responsibilities include the following. Other duties may be assigned.

1. File Opening
   • Open claims, send LORs
   • Send correspondence to clients, insurance, and defendants
   • Request and review investigative reports, such as TCRs and incident logs
   • Learn to effectively use ACT for task and time management
   • Assist Case Manager on day to day tasks
2. Initial Investigation
   • Confirm policy coverages and information
   • Prepare written DMV and adjuster correspondence for CM review
   • Perform asset, DMV, and policy limit searches
3. Client Communication & Property Damage
   • Schedule vehicle inspection, repair, & rentals
   • Know and confidently discuss the handling of property damage to clients
4. Adjuster Communication & Advanced Investigation
   • Identify all claimants and defendants in all scenarios
   • Obtain recorded statements, schedule investigator visits, and expert inspections
   • Communicate with adjuster regarding liability with confidence

What We Offer:

• Medical, Dental, Vision and Pet Insurance
• Company-paid Life Insurance and AD&D Coverage, Voluntary Life Insurance
• Short-term and Long-term Disability
• Employee Assistance and Travel Assistance Programs
• Paid Time Off, Paid Sick Time, Paid Holidays
• Health FSA and Dependent Care FSA
• Accident Insurance
• Commuter Transportation Incentive
• Flexible Hours
• Fully-paid parking
• 401(k) with Company Match
• Learning and Development Programs
• Remote positions

ABOUT J&M

Jacoby & Meyers was founded in 1972 with the intention of making the legal system more accessible to the average person. Now, more than 50 years later, we continue to help people get the justice and compensation they deserve. Specializing in all types of accident claims, including automobile, motorcycle, bicycle, Uber/Lyft, or trucking accidents, slip and falls, dog bites, construction accidents and other wrongful conduct, the attorneys at Jacoby & Meyers have recovered over a billion dollars for their clients' personal injury and wrongful death claims caused by the negligence of a third party.

REQUIRED:

Resume, Pay Expectation

Jacoby & Meyers is an Equal Opportunity Employer