E-Commerce, Assistant Manager (Korean-Speaking) - 2 years Contract

Samsung Electronics America; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

Samsung Electronics America is seeking an experienced E-Commerce Manager to optimize fulfillment strategies and lead various projects. The role involves collaboration across global teams to enhance customer satisfaction and drive efficiency, requiring strong analytical skills, e-commerce knowledge, and bilingual proficiency in Korean and English.

Qualifications

• Hands-on experience in e-commerce operations and project management.
• Fluency in Korean and English, spoken and written.
• Experience in preparing management reports and business presentations.

Responsibilities

• Analyze and improve e-commerce fulfillment strategies.
• Lead e-commerce projects, including platform integrations and automation.
• Monitor KPIs and drive supply chain improvements.

Skills

Analytical skills

Problem-solving skills

Communication

Negotiation skills

Education

Bachelor’s degree in Supply Chain Management, Business Administration, E-Commerce or related field

Tools

Microsoft Excel

ERP systems

E-commerce platforms

Job description

Position Summary

Samsung Singapore's E-Commerce team is seeking a highly motivated and experienced E-Commerce Manager. The ideal candidate will have a strong background in E-Commerce sales, projects, and Supply Chain Management (SCM). This role involves close collaboration with cross-functional teams and stakeholders to optimize sales, improve efficiency, and enhance the overall customer experience.

Role and Responsibilities

Key Responsibilities:

1. Analyze and improve e-commerce fulfillment strategies to enhance speed, cost-effectiveness, and customer satisfaction.
2. Lead e-commerce projects, including platform integrations, automation initiatives, and process improvements.
3. Monitor KPIs and drive continuous improvements in supply chain efficiency and accuracy.
4. Extract insights from reports, generate commentaries, and create PowerPoint presentations (Korean-English).
5. Collaborate with global and regional stakeholders, including management, headquarters, and local business units, to align on overall online strategies.
6. Oversee end-to-end supply chain operations for e-commerce, ensuring efficient inventory management, demand planning, and logistics coordination.

Skills and Qualifications

Requirements:

1. Strong ability to prepare and present management reports with actionable insights.
2. Bachelor’s degree or higher in Supply Chain Management, Business Administration, E-Commerce, or related fields.
3. Hands-on experience in e-commerce operations and project management.
4. Strong analytical and problem-solving skills with a data-driven approach.
5. Ability to work cross-functionally and manage multiple stakeholders in a fast-paced environment.
6. Proficiency in Microsoft Excel, ERP systems, and e-commerce platforms.
7. Fluent in Korean and English (spoken and written) to communicate with global and regional teams.
8. Strong communication and negotiation skills with a proactive mindset.

Preferred Qualifications:

1. Experience in preparing detailed management reports and business presentations for senior leadership.
2. Experience working with major e-commerce platforms (e.g., Shopify, Lazada, Shopee, Amazon).
3. Knowledge of digital supply chain technologies and automation tools.

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are a European Economic Resident, please click here.