Assistant Luxury Showroom Lead & Sales Coach

Signet Jewelers; Bellevue (WA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k) employer match

Job summary

Blue Nile is seeking a passionate Assistant Showroom Manager to help lead a team of Luxury Sales Consultants in our retail showroom. The role requires a white-glove approach and a talent for educating customers about jewelry purchases.

You will empower and mentor team members to deliver world-class service, drive sales, and maintain brand standards while staying current with jewelry trends and company policies.

Qualifications

• 3+ years of customer service/sales background.
• Prior management experience in retail.
• Proven track record of increasing personal sales volume.
• Effective written and verbal communication skills.
• Willingness to learn and embrace new technology.

Responsibilities

• Demonstrate industry leading selling and service behaviors to build strong customer loyalty and relationship to Blue Nile in support of our initiative to become their jeweler for life
• Self-motivated and able to lead others
• Demonstrates strong leadership skills and committed to giving ongoing coaching and redirection to maintain adherence to expectations
• Personally achieve individual sales and client activity goals
• Takes lead on customer escalations
• Team player and committed to maintaining our professional and friendly environment with team members and clients
• Manage daily, weekly, monthly KPIs and team progress to plan

Skills

Customer service

Sales

Leadership

Communication

Technology adoption

Time management

Team collaboration

Tools

Microsoft Office

Job description

Blue Nile is seeking a passionate Assistant Showroom Manager to help lead a team of Luxury Sales Consultants in our retail showroom. The role requires a white-glove approach and a talent for educating customers about jewelry purchases.

You will empower and mentor team members to deliver world-class service, drive sales, and maintain brand standards while staying current with jewelry trends and company policies.