Assistant Leasing & Marketing Team Leader

Cardinal Group; Columbus (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking an Assistant Leasing & Marketing Team Leader in Columbus, OH. This role focuses on property operations, leasing, and resident relations. The successful candidate will ensure high occupancy rates and provide exceptional customer service. Responsibilities include client interaction, record maintenance, and assisting with community tasks. The work environment involves both indoor and outdoor settings, requiring physical stamina and adaptability to various weather conditions.

Benefits

Benefits and Bonus eligibility

Qualifications

• 1-2 years of customer service and sales experience.
• Basic computer skills: typing and writing ability.

Responsibilities

• Assist the Community Manager in property operations.
• Maintain accurate client records and daily reports.
• Greet and qualify prospective clients.

Skills

Customer Service

Sales

Communication

Education

High School Diploma or equivalent

Job description

Assistant Leasing & Marketing Team Leader

Job Category: Leasing

Requisition Number: ASSIS015673

• Posted : May 15, 2025
• Closed : May 16, 2025
• Full-Time

Locations

Showing 1 location

S486A-Statehouse Highline
1494 N High St
Columbus, OH 43201, USA

S486A-Statehouse Highline
1494 N High St
Columbus, OH 43201, USA

S490A - Statehouse Lane
150 W Lane Ave
Columbus, OH 43201, USA

S490A - Statehouse Lane
150 W Lane Ave
Columbus, OH 43201, USA

S488A-Statehouse HL on 9
41 E 9th Ave
Columbus, OH 43201, USA

S488A-Statehouse HL on 9
41 E 9th Ave
Columbus, OH 43201, USA

S489A-Statehouse Norwich
250 W Norwich Ave
Columbus, OH 43201, USA

S489A-Statehouse Norwich
250 W Norwich Ave
Columbus, OH 43201, USA

S487A-Statehouse Varsity
11 E 17th Ave
Columbus, OH 43201, USA

S487A-Statehouse Varsity
11 E 17th Ave
Columbus, OH 43201, USA

POSITION: Assistant Leasing & Marketing Team Leader (Full time, Non Exempt)

COMPENSATION: Hourly Rate, plus Benefits and Bonus eligibility

SUMMARY

The Assistant Leasing & Marketing Team Leader is responsible for assisting the Community Manager in maintaining all aspects of property operations, but with a concentration on the leasing, marketing, resident relations and functions of the community. The Assistant Leasing & Marketing Team Leader strives for 100% occupancy through retention of existing residents, leasing current availability and pre leasing of future availability.

RESPONSIBILITIES (Including but not limited to)

• Utilize Company leasing expectations and procedures to warmly greet prospective clients, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/benefit selling, close the sale and follow up.
• Answer incoming phone calls professionally and handle accordingly, whether the caller is a prospective client, a client, an internal Company team member or a vendor.
• Complete all lease applications and participate in the verification of applications. Notify prospective clients of results.
• Maintain accurate client records in accordance with Company policy.
• Update daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis.
• Maintain and perform upkeep of the tour route to ensure curb side appeal.
• Assist residents with day to day tasks, as a part of the community's concierge program.
• Participate in Cardinal U training as required.

QUALIFICATIONS

• 1 2 years of customer service and sales experience.
• High energy and enjoys a fast pace environment.
• Enjoy and take pride in providing excellent service.
• Excellent customer service skills warm, friendly and helpful in person and on the phone.
• Basic computer skills: typing and writing ability for correspondence, memos, etc.
• High School Diploma or equivalent.
• Available to work evenings and weekends.
• Ability to embody the Cardinal Culture and Cardinal Core Values every day.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work both inside and outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet.

The Team Member must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Rare or regular travel may be required to assist properties as needed, attend training classes or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

The above job description is not intended to be an all inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.