Claims Assistant Team Leader

Philadelphia Insurance Companies; Bala Cynwyd (PA); On-site; USD 50,000 - 65,000; Full time

Job summary

Join a leading insurance company as a Claims Assistant Team Leader, responsible for overseeing workload and ensuring productivity among the team. This role offers growth potential in a fast-paced environment, with a focus on customer service and organizational efficiency.

Benefits

Tuition Reimbursement

401K Match

Paid Vacation

Medical Benefits

Educational Incentives

Family Friendly Benefits

Investment Incentives

Qualifications

• High school diploma or equivalent required.
• General computer proficiency and MS Office skills needed.
• Strong organizational skills and ability to multi-task.

Responsibilities

• Assist Claims Supervisor to meet production and customer service targets.
• Prepare and maintain reports per established guidelines.
• Resolve issues between Claims Assistants and examiners.

Skills

Organizational Skills

Motivation

Computer Proficiency

Education

High School Diploma

Tools

MS Office

Job description

Join to apply for the Claims Assistant Team Leader role at Philadelphia Insurance Companies.

Marketing Statement
Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets, and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.

Description

Job Summary
This position is responsible for maintaining an even workload for all Claims Assistants.

Job Responsibilities

• Assist the Claims Supervisor in ensuring production and customer service targets are met.
• Prepare and maintain reports for processing in line with established guidelines.
• Meet productivity and customer service targets.
• Resolve/Mediate issues of concern between Claims Assistants and/or between Claims Assistants and their examiners, with the assistance of Management.

Qualifications

• High school diploma or equivalent.
• General computer proficiency.
• Proficiency with MS Office products.
• Ability to multi-task with strong organizational skills.
• Ability to encourage and motivate.

EEO Statement

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. We seek to attract, develop, motivate, and retain the most qualified employees regardless of age, race, religion, gender, disability, national or ethnic origin, family circumstances, marital status, military status, sexual orientation, or any other protected status.

Benefits

We offer a comprehensive benefit package, including tuition reimbursement and a generous 401K match. Our history of success and growth allows us to focus on continued growth, new products, people development, and internal career opportunities. If you enjoy working in a fast-paced environment with growth potential, please apply online. Additional benefits include Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits, and Investment Incentives. More details at https://www.phly.com/Careers/default.aspx