Room Attendant at The Pearl Hotel

The St Joe Company; Rosemary Beach (FL); Sur place; USD 28 000 - 36 000; Plein temps

Résumé du poste

The Pearl Hotel in Rosemary Beach, FL is seeking a Room Attendant to clean and service guest rooms to the highest standards. You will ensure rooms are inviting, report defects, and help maintain privacy and safety for guests throughout shifts.

The role involves performing daily cleaning tasks, stocking amenities, and assisting with any reasonable requests while upholding brand standards and cleanliness in a hospitality setting.

Qualifications

• Detail-oriented and thorough; able to follow safety and cleaning protocols.
• Ability to read product labels and communicate needs to guests in English.
• Previous hospitality experience preferred but not required.
• Experience in housekeeping or guest room cleaning is a plus.

Responsabilités

• Perform checkout and stay-over cleaning duties daily.
• Turn on lights and prepare rooms for cleaning.
• Change linens, make beds, and stock amenities.
• Clean and sanitize bathrooms and surfaces.
• Sweep, mop, vacuum floors and dust furniture.
• Ensure guest rooms meet company standards and privacy is maintained.
• Handle room preparation and re-stocking of towels and amenities as needed.
• Respond to reasonable guest requests and cooperate with team.

Connaissances

Detail-oriented

Guest service

Time management

Teamwork

English communication

Formation

Sufficient education and literacy

Basic English literacy

Description du poste

Job Details

Job Location: The Pearl Hotel - Rosemary Beach, FL 32461

Position Type: Full Time

Job Summary

The role of Room Attendant is responsible for cleaning and servicing guest rooms to provide an exceptional experience for guests. This position ensures that all rooms are inviting and clean to the highest standards. The Room Attendant is also expected to ensure all defects are reported promptly and appropriately.

Primary Responsibilities & Essential Functions

• Responsible for a combination of check-out and stay-over cleaning services daily
• Turn on lights and prepare the room for cleaning
• Remove and replace linens; prepare and make beds
• Clean and tidy bathrooms; clean and disinfect all surfaces
• Sweep, mop, and vacuum floors; dust furniture
• Stock amenities and fresh towels
• Remove trash and disposable clutter; collect and turn in any items left by guests according to company procedures
• Ensure the security and privacy of guest rooms
• Perform rotation cleaning duties as required
• Complete deep cleans when and as directed
• Ensure the room meets company standards
• Assist with any other reasonable requests
• Perform all other duties as assigned

Qualifications

Education and Experience

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
• Ability to read, write, speak, and communicate in basic English preferred
• Previous housekeeping experience preferred but not required
• Previous hospitality experience preferred

Knowledge, Skills, Abilities

• Detail-oriented and through
• Able to perform work consistently to the highest standards
• Professional attitude is required
• Ability to interact with guests in a friendly way
• Ability to remain discreet and respect the privacy of guests
• Ability to follow instructions
• Ability to work independently
• Ability to identify and resolve issues related to position independently
• Ability to work as a team
• Excellent time management skills
• Follow proper safety measures when using hazardous chemicals
• Basic knowledge of proper cleaning and sanitation operations

Physical Demands

• Frequent standing, kneeling, walking, bending, stooping, pushing, and pulling
• Must be able to lift 20lbs

Working Conditions

• Indoor
• Exposure to hazardous chemicals (with PPE)
• Possible exposure to bodily waste
• Possible exposure to a somewhat noisy environment

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities. The St. Joe Company/St. Joe Resort Operations reserves the right to amend and change responsibilities to meet business and organizational needs.