Assistant Hotel General Manager

TRYP by Wyndham Pittsburgh/Lawrenceville; Pittsburgh (Allegheny County); On-site; USD 55,000 - 85,000; Full time

Job summary

TRYP by Wyndham Pittsburgh/Lawrenceville is seeking an Assistant General Manager to collaborate with the General Manager on daily operations, lead staff, and uphold 5-star guest service in our boutique hotel.

The ideal candidate holds a bachelor's degree in hospitality management and at least three years of hospitality leadership experience, with a proven ability to manage budgets, improve profitability, and ensure compliance with laws and brand standards.

Qualifications

• Bachelor's degree in hospitality management preferred.
• Minimum 3 years in hospitality leadership or management.
• Strong guest-service orientation and team leadership.

Responsibilities

• Assist general manager with day-to-day hotel operations and staff supervision.
• Develop and monitor annual budgets, with audits to ensure profitability.
• Recommend improvements to boost profitability by analyzing department performance.
• Ensure compliance with local, state and federal laws and brand standards.
• Lead HR functions including staff motivation, development and retention.

Skills

Guest service

Leadership

Communication

Problem solving

Education

Bachelor's degree in Hospitality Management

Job description

Job Description

Job Description
Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing staff and department operations, when they are not available. Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry!

Responsibilities

• Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
• Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
• Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
• Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed
• Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
  

Qualifications

• Must have at least 3 or more years of experience in the hospitality field
• A proven record of experience managing a team, preferably in a hospitality role, is required
• Must have a strong focus on putting the guest first with exceptional customer service experience
• Showcase exceptional organizational, communication, and problem-solving skills
• This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
  

About Company

Set in the historic Washington Education Center building at the base of the 40th Street Bridge, TRYP Pittsburgh | Lawrenceville is a boutique neighborhood hotel located in the center of what TIME and Money Magazines named “The Coolest Neighborhood in America.” Steeped in neighborhood history and adorned with local art, the 108-room hotel is home to two restaurants, a coffee bar, spectacular rooftop city and neighborhood views, and two distinct event spaces for celebrations and events.
TRYP Pittsburgh | Lawrenceville is a local gathering place and a hidden gem destination just 3 minutes from Downtown Pittsburgh, 30 minutes from Pittsburgh International Airport, in the heart of one of the City's most celebrated art, dining, and shopping districts.