Club Operations Lead — Member Experience & Team Growth

FlynnGroup; Fresno (CA); On-site; USD 28,929 - 31,684; Full time

Job summary

Flynn Fitness in Fresno, CA is seeking an Assistant Manager to oversee club operations and ensure a positive member experience while maintaining financial stability. Reporting to the General Manager, you will lead a high-energy team in our Judgement Free Zone environment.

This role requires strong people skills, reliability, and the ability to adapt to changing schedules. You will participate in hiring, onboarding, payroll, and KPI-driven initiatives to boost performance.

Qualifications

• Demonstrates excellent interpersonal skills and customer service.
• Excellent communication and active listening with customers and staff.
• Strong problem-solving and decision-making abilities.

Responsibilities

• Provide operational support to General Manager with team development and metrics.
• Schedule flexibility to cover shifts and maintain a high-energy atmosphere.
• Greet members and conduct club tours to drive business and lead by example.
• Respond to member service submissions in a timely, professional manner.
• Ensure opening and closing of the club.
• Assist with hiring, onboarding, payroll, inventory, and KPI tracking.

Skills

Customer Service

Communication

Problem Solving

Job description

Flynn Fitness in Fresno, CA is seeking an Assistant Manager to oversee club operations and ensure a positive member experience while maintaining financial stability. Reporting to the General Manager, you will lead a high-energy team in our Judgement Free Zone environment.

This role requires strong people skills, reliability, and the ability to adapt to changing schedules. You will participate in hiring, onboarding, payroll, and KPI-driven initiatives to boost performance.