Assistant GM, Luxury Property Operations

FirstService Residential; Houston (TX); Sur place; USD 61 000 - 63 000; Plein temps

Avantages offerts par ce poste

Multiple medical plans

Dental

Vision

Time off benefits

Paid holidays

401k with company match

Occasional travel may be required to -

AEDT information and accommodations

Résumé du poste

FirstService Residential in Houston is seeking an on-site Property Manager support role to assist the General Manager. You will oversee daily property operations, supervise the Front Desk Concierge, and ensure service standards for luxury living align with company policies.

You will handle administrative tasks, coordinate resident communications, assist with financial reporting and Connect system inputs, and participate in onboarding new Residence Owners and Associates.

Qualifications

• High school diploma or equivalent required; BA/BS preferred.
• Experience as an on-site manager with property operations, staff and service contracts.
• Strong customer service, time management and interpersonal skills.
• Proficiency with Microsoft Office applications.

Responsabilités

• Demonstrates superior customer service at all times.
• Adheres to the company Mission Statement, Values and Global Service Standards of FirstService Residential.
• Manages Front Desk Concierge supervision and ensures service standards are delivered.
• Prepares and distributes homeowner materials and conducts New Homeowner Orientation meetings and inspections.
• Maintains resident communications and coordinates service requests via the Connect system.
• Supports General Manager with monthly, quarterly and annual financial reporting and data entry into Connect.
• Reviews, approves and maintains utility billing reports and delinquent follow-up.
• Manages multiple projects and administrative tasks for the General Manager.

Connaissances

Customer service

Management

Interpersonal skills

MS Office

Formation

High school diploma or equivalency

BA/BS in Business Administration or related field (preferred)

Outils

Microsoft Office

Description du poste

FirstService Residential in Houston is seeking an on-site Property Manager support role to assist the General Manager. You will oversee daily property operations, supervise the Front Desk Concierge, and ensure service standards for luxury living align with company policies.

You will handle administrative tasks, coordinate resident communications, assist with financial reporting and Connect system inputs, and participate in onboarding new Residence Owners and Associates.