Assistant GM: Lead Operations, Profit & Guest Experience

Aimbridge-Hospitality; Midland (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality seeks an Assistant General Manager for Home2 Suites Midland to oversee hotel operations, supervise multiple departments, and drive profitability while maintaining high guest standards.

As an overtime-eligible manager, you will coach Guest Services staff, manage budgets, report performance, and foster a friendly, service-first culture that makes every guest feel at home.

Qualifications

• 5+ years of progressive hotel experience (Rooms or F&B) or a degree with related experience.
• Supervisory background required.
• Ability to stay calm and objective under pressure.
• Must hold or obtain Food Handlers, Alcohol Awareness, CPR, and First Aid certifications.

Responsibilities

• Supervise multiple departments and drive hotel profitability by managing teams and partnering with the GM.
• Proactively spot challenges and tackle them to keep hotel operations flowing smoothly.
• Recruit, hire, and train Guest Services staff; support development for all team members.
• Listen actively, understand concerns, and maintain clear communication with colleagues and guests.
• Work with financial data and reporting to support hotel operations.
• Utilize Windows OS for management and reporting.
• Set professional standards for appearance and grooming.
• Bring a friendly, service-focused attitude to each guest interaction.

Skills

Captain Collaboration

Master of Solutions

Talent Scout

Coach & Training

Messenger

Numbers Ninja

Tech Trailblazer

Organization Champion

Hospitality Focus

Education

Food Handlers Certification

Alcohol Awareness Certification

CPR Certification

First Aid Certification

Tools

Windows OS

Job description

Aimbridge Hospitality seeks an Assistant General Manager for Home2 Suites Midland to oversee hotel operations, supervise multiple departments, and drive profitability while maintaining high guest standards.

As an overtime-eligible manager, you will coach Guest Services staff, manage budgets, report performance, and foster a friendly, service-first culture that makes every guest feel at home.