Home2 Suites Midland - Front Desk Agent

Aimbridge-Hospitality; Midland (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Home2 Suites Midland is seeking a Front Desk Agent under Aimbridge Hospitality to deliver outstanding guest service at our Midland location. You will handle check-ins/check-outs, answer inquiries, and manage guest requests with a friendly, efficient approach.

Ideal candidates have a high school diploma and familiarity with hotel software and office tools. The role offers full-time hours and a benefits package including daily pay and health coverage.

Qualifications

• High school diploma or equivalent; hotel experience preferred.
• Familiarity with hotel management software and Microsoft Office.
• Ability to provide excellent guest service and handle transactions.

Responsibilities

• Deliver warm, welcoming guest service to ensure a memorable stay.
• Communicate clearly with guests and team to maintain smooth operations.
• Think quickly to resolve issues and turn challenges into positive outcomes.
• Multitask reservations, check-ins, check-outs, and billing efficiently.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Experience in hotel or related field

Tools

Hotel management software

Microsoft Office

Job description

Home2 Suites Midland - Front Desk Agent Aimbridge Hospitality

Address 1401 Catalina, Midland, TX, 79706, US

Schedule Full time

Job Type Regular

Description

Join Our Team as a Front Desk Agent!

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
• Communication Champ: You know how to get the message across-clearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

With easy access to Chevron campus, Schlumberger, and EOG, we're right in the heart of the oil and gas hub of Midland. Travelers can visit the George W. Bush Childhood Home or check out a show at the Wagner Noel Performing Arts Center. Modern suites with kitchens, free WiFi, and space for guests and their pets make our hotel just like home.