Assistant GM: Lead Operations & Guest Experience

Tailwind Concessions; Jackson (WY); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

401k

PTO

Health insurance

Dental and Vision

Job summary

Tailwind Concessions in Jackson, Wyoming, is seeking an Assistant Manager to support daily operations, supervise staff, manage inventory, and ensure exceptional guest service. You will work closely with the General Manager to maintain a clean, safe, and compliant environment within the establishment.

We value experience in Food & Beverage management, strong leadership, and a commitment to quality. It is a full-time role with benefits and opportunities for growth within the team.

Qualifications

• Capable of working in a standing position for long periods of time.
• Capable of reaching, bending, and frequently lifting up to 50 pounds.
• Some weekend days are required as well as mornings and evenings.

Responsibilities

• Partners with the GM to lead a rock star team.
• Ensure staff are properly trained and equipped to perform their duties.
• Maintain a clean and safe environment for guests and staff, adhering to all health and safety regulations.
• Assist in scheduling staff in their work assignments.
• Handle customer complaints and resolve issues in a timely and professional manner.
• Monitor and enforce food quality and service standards.
• Verify temperatures, appearance, taste, and prep quality.
• Ensure safe, responsible and legal serving of all alcoholic beverages.
• Maintain equipment per restaurant safety and preventive maintenance program.
• Maintain stock levels by inventory, ordering, and stocking supplies.

Job description

Tailwind Concessions in Jackson, Wyoming, is seeking an Assistant Manager to support daily operations, supervise staff, manage inventory, and ensure exceptional guest service. You will work closely with the General Manager to maintain a clean, safe, and compliant environment within the establishment.

We value experience in Food & Beverage management, strong leadership, and a commitment to quality. It is a full-time role with benefits and opportunities for growth within the team.