Assistant GM: Guest Experience & Operations Leader

LaCo; United States; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

401(k) matching

Employee discounts

Opportunity for advancement

Training & development

Vision insurance

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Spell Restaurant Group seeks an Assistant General Manager to oversee all aspects of restaurant operations and drive customer satisfaction. You will assist the GM by leveraging P&L insights and technology to manage and exceed profit goals, while sourcing, hiring, coaching and motivating employees in a safe, welcoming environment.

You will lead teams to uphold company standards, train staff, and foster a positive, productive work culture across shifts, with focus on guest experience and

Responsibilities

• Promote, work, and act in line with Spell Restaurant Group's mission.
• Ensure policies and training programs are followed on time.
• Achieve sales, service, quality, appearance, and sanitation goals through staff training.
• Monitor food prep methods, portions, garnishing, and plating.
• Ensure compliance with health, safety and labor regulations.

Skills

P&L management

Staff development

Customer service

Scheduling

Job description

Spell Restaurant Group seeks an Assistant General Manager to oversee all aspects of restaurant operations and drive customer satisfaction. You will assist the GM by leveraging P&L insights and technology to manage and exceed profit goals, while sourcing, hiring, coaching and motivating employees in a safe, welcoming environment.

You will lead teams to uphold company standards, train staff, and foster a positive, productive work culture across shifts, with focus on guest experience and