Assistant General Manager

Shades Bar & Grill; Panama City Beach (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Training & development

Job summary

Shades Bar & Grill in Panama City Beach, Florida, is seeking an Assistant General Manager to oversee all restaurant operations and ensure customer satisfaction. You'll be responsible for managing P&L statements, hiring and training staff, and maintaining a safe work environment. Strong leadership and teamwork skills are essential for this position, alongside a commitment to high service standards.

This role offers a chance to make substantial contributions to sales and quality while promoting a positive work culture.

Responsibilities

• Promote and act in accordance with the mission of Shades Bar & Grill.
• Ensure all policies, procedures, and training programs are complete on time.
• Achieve sales, service, quality, and cleanliness objectives through training.
• Monitor food preparation methods and presentation.
• Ensure compliance with health and safety regulations.
• Control cash handling and reconciliation procedures.
• Investigate and resolve complaints regarding service.
• Review financial reports to measure productivity.
• Schedule and check food deliveries for quality.
• Assist with budgets and payroll records.
• Uphold customer service standards.
• Administer corrective actions for policy violations.
• Develop staff in managerial and professional areas.
• Source and hire team members.
• Coordinate with employees to meet guests’ needs.
• Fill-in for employees as needed.

Job description

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Training & development

Job Summary

As an assistant general manager, you'll be involved in all aspects of the business and restaurant operations. Customer satisfaction should be your driving motivation, but you should also be able to utilize P&L statements and other technologies to manage and exceed profit goals. You'll be responsible for helping soure, hire, coach and motivate employees while providing a safe and welcoming work environment.

Responsibilities

• Promote, work, and act in a manner consistent with the mission of Spell Restaurant Group
• Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs and followed and completed on a timely basis.
• Help to achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
• Ensure compliance with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
• Assist in monitoring budgets and payroll records.
• Uphold standards for personnel performance and customer service.
• Be knowledgeable of restaurant policies regarding personnel
• Administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Continually strive to develop staff in all areas of managerial and professional development.
• Source, hire and continually develop team members with training and coaching
• Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
• Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.