Assistant GM: Guest-Experience Leader

Pizza-Ranch-Emmetsburg; Emmetsburg (IA); On-site; USD 55,000 - 70,000; Full time

Job summary

Pizza Ranch Inc. in Emmetsburg, IA seeks an Assistant General Manager to lead daily operations, uphold product and service standards, and support the General Manager in driving guest satisfaction and team performance.

You will manage guest experience using feedback insights, monitor food and labor costs, and deliver a legendary service that mirrors our mission to serve families and communities. This is a full-time, on-site role requiring strong leadership and clear communication.

Qualifications

• Proven leadership and people development abilities.
• Strong management and organizational skills.
• Excellent communication and multitasking capabilities.
• Experience in restaurant management preferred.
• Proficient with basic computer applications.

Responsibilities

• Lead and support the general manager in day-to-day operations to ensure guest satisfaction and service standards.
• Drive store profitability by managing food and labor costs and staffing needs.
• Provide genuine care for staff and guests and foster a positive, results-focused environment.

Skills

Leadership

Management

Communication

Organizational skills

Multitasking

Restaurant management

Basic computer skills

Education

High School diploma or equivalent

Job description

Pizza Ranch Inc. in Emmetsburg, IA seeks an Assistant General Manager to lead daily operations, uphold product and service standards, and support the General Manager in driving guest satisfaction and team performance.

You will manage guest experience using feedback insights, monitor food and labor costs, and deliver a legendary service that mirrors our mission to serve families and communities. This is a full-time, on-site role requiring strong leadership and clear communication.