Assistant GM - Elevate Member Experience & Team Leadership

Crunch Fitness; Katy (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Fitness Ventures LLC is hiring an Assistant General Manager in Katy to support the General Manager, foster a welcoming environment, and uphold CRUNCH brand standards. You will lead staff, coordinate services, and ensure policies are implemented while driving community engagement.

The role requires hands-on leadership, adherence to SOPs, and the ability to hire and develop a strong team, ensuring high customer satisfaction and regulatory compliance.

Qualifications

• Must demonstrate working knowledge of standard operating procedures and policies.
• Able to communicate and implement company policies and procedures.

Responsibilities

• Lead, motivate, and manage a team to meet KPI targets.
• Recruit, interview, and hire qualified team members.
• Resolve customer issues following company procedures and documentation.

Skills

Team leadership

Policy knowledge

Recruitment & hiring

Customer service

Communication

Education

High school diploma or GED

Job description

Fitness Ventures LLC is hiring an Assistant General Manager in Katy to support the General Manager, foster a welcoming environment, and uphold CRUNCH brand standards. You will lead staff, coordinate services, and ensure policies are implemented while driving community engagement.

The role requires hands-on leadership, adherence to SOPs, and the ability to hire and develop a strong team, ensuring high customer satisfaction and regulatory compliance.