Assistant Club GM – Growth, Service & Operations

Crunch Fitness; Pearland (TX); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Free Crunch Fitness membership

Career advancement opportunities

Job summary

Crunch Fitness Pearland is seeking an Assistant General Manager to drive daily club operations, member satisfaction, and cleanliness. You will lead a team of Member Service Representatives, Cleaning Attendants, and Kids Attendants in a fast-paced, high-energy environment designed to deliver exceptional guest experiences.

You will champion a warm, no-judgments culture, coaching staff to hit KPIs, manage scheduling and labor, and ensure facility standards are met while partnering with the Managing

Qualifications

• Leadership of front-line teams (Member Service Representatives, Cleaning Attendants & Kids Attendants).
• Focus on hospitality and guest experience in a fitness club.
• Strong coaching and performance management to hit KPIs.

Responsibilities

• Lead a team of MSRs, Cleaning Attendants & Kids Attendants.
• Create a warm, hospitable club with a no-judgments culture.
• Own scheduling, labor, asset/inventory, and front desk oversight.
• Drive KPI achievement with coaching and performance management.

Skills

Team leadership

Operations management

Customer service

Scheduling

Job description

Crunch Fitness Pearland is seeking an Assistant General Manager to drive daily club operations, member satisfaction, and cleanliness. You will lead a team of Member Service Representatives, Cleaning Attendants, and Kids Attendants in a fast-paced, high-energy environment designed to deliver exceptional guest experiences.

You will champion a warm, no-judgments culture, coaching staff to hit KPIs, manage scheduling and labor, and ensure facility standards are met while partnering with the Managing