Assistant GM

Genesis Turfgrass LLC.; Crozet (VA); Hybrid; USD 85,000 - 130,000; Full time

Benefits offered by this job

Performance based bonuses

Paid Time Off

Health and Dental Benefits

Job summary

Old Trail Club in Crozet, VA seeks a General Manager to lead F&B and Golf Operations, driving member satisfaction and revenue growth. The role partners with the Acting General Manager to align menus, events, and staffing with financial goals, while delivering a premier member experience at a 18-hole course and resort setting.

The position requires strong leadership, budgeting, and staff development, with hands-on involvement across dining, banquet, and golf operations to elevate service quality

Qualifications

• Collaborate with Chef and F&B leadership to design menus for outlets and banquets.
• Communicate effectively with Members and staff to build trust and consistency.
• Lead by example, engaging with service professionals during peak periods.

Responsibilities

• Oversee F&B, Clubhouse, Events, and Banquet operations to meet goals.
• Prepare data for budgets and monitor costs, adjusting as needed.
• Recruit, train, and evaluate staff; manage performance and schedules.
• Coordinate weddings, banquets and golf outings with planning teams.
• Lead daily operations with focus on Member experience and service quality.

Skills

Menu collaboration

Member engagement

Leadership

Staff mentorship

Hospitality operations

Budgeting

Education

Bachelor's degree in Hospitality Management

CCM designation encouraged

Tools

Excel

POS systems

Access

Word

Job description

Old Trail Club is a privately owned, Public Golf, Recreation, Swim and Social Club located in a beautiful setting with outstanding views of the Blue Ridge Mountains in Crozet, Virginia. The Club features an 18-hole championship golf course, indoor/outdoor practice facilities, public restaurant, banquet facility, swim club, and full-service Clubhouse. Nestled at the foothills of the Blue Ridge Mountains and just a few miles west of Charlottesville and the University of Virginia, Old Trail Golf Club is the centerpiece of the spectacular Old Trail Village community.

Club is open 7 days per week, 12 months per year.

Number of Members:600

Average Age of Members:55

Golf Facilities

Racquet Facilities

Swimming Facilities

Other Athletic Facilities

Dining Facilities

• 3 Casual Dining Room that seats 200

Date Posted

10/21/2025

Job Title

Job Description

Golf Facilities

18-hole course, par 72 beautiful course built at the foothills of the Blue Ridge Mountains with outstanding views, clubhouse with public dining facility and nearby Swim Club at the center of the Village. Main Dining Room, Patio, Banquet that seat 275 with incredible outdoor dining with fire pit, activity lawn and casual seating.

The club is a Privately Owned – Public Daily Fee w/ Member Social Club Operation that is open 7 days per week, 12 months per year. Integrated into a New Urbanist Community with trails, parks, village center and a very active residential base. Surrounded by a neighboring community that views the Old Trail Golf Club and their Country Club. Just 20 minutes from University of Virginia, UVA Hospital, and downtown Charlottesville Mall.

JOB DETAILS:

A new position that will work proactively with the Acting General Manager towards member and daily fee business experience while ensuring that the goals of both the food & beverage department and the Golf Operations and Membership Sales, Events & Banquet (Wedding) Business, Maintenance Operations are being met through active, visible leadership, staff development and attention to details and Assist in the expansion/upgrades of the entire facilities.

Candidate Qualifications

• Participates with the Chef, Food and Beverage Manager and Catering Manager in the creation of menus to entice a variety of outlets including restaurants and banquets while incorporating a menu pricing structure that will support the bottom-line goals.
• Be an effective communicator, engage with, observe, learn, and listen to the Members and staff. Earn Member trust by instilling confidence through continued enhanced operations, interaction, visibility, and consistency.
• Be comfortable and happy engaging with Membership throughout the F&B and Clubhouse outlets, visiting tables and engaging with Members welcoming all feedback.
• Possess a strong passion and desire to be present during times of high business volume. Leading by example and working directly with service professionals.
• Provide strong mentorship and direction of the F&B and Clubhouse teams so they can focus on improving service levels and continued growth.
• Be a focused and consistent evaluator of personnel, ensuring that standards of conduct and delivery are met; this includes oversight of high standards of appearance, hospitality, service, cleanliness of the food and beverage and clubhouse facilities.
• Responsible for interviewing, hiring, training, planning, assigning, directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Perform annual evaluations of Clubhouse and F&B department heads and assist department heads with annual evaluations of staff.
• Be the “leading” team player who is willing to be “hands on” and work with the team side by side each day doing whatever it takes to deliver the best Member experience.
• Create a “sense of place” regarding the club’s offerings as a family style club with various events, ages, and locations.
• Must have marketing and social media experience for a company.
• Prepare necessary data for applicable parts of the budget; project annual food, labor and other costs and monitor actual financial results; take corrective action as necessary to help ensure that financial goals are met.
• Ensure effective and efficient staffing and scheduling for Clubhouse departments while balancing financial objectives with Member satisfaction goals.
• Embrace the use of systems (including regular inventory processes) and technology to assist in the management of the club’s F&B outlets and the financial performance of the operation.
• Additional tasks as seen as appropriate to drive Member and guest delight or as assigned.
• Must have Implement effective daily, weekly, and monthly communication across the clubhouse teams.
• Establish a leadership and mentoring role to develop young talent, while exposing the team to new ideas and techniques.
• Build relationships with the Culinary and FOH teams. Learn about the team and tenured individual backgrounds and experiences to assist in establishing a lead with care culture.
• Continue to raise the bar with Member events by infusing creativity and variety into club favorites.
• Tour and inspect the clubhouse and its immediate grounds on, at least, a daily basis, thereby ensuring exemplary facilities.
• Must be proficient in Excel, Access, Word, POS systems and working knowledge of club accounting, strong business aptitude, able to generate / review daily reporting related to rounds, sales, etc.
• Assist in coordinating Weddings, banquets and Public/Member Golf Outings.
• Acquire and maintain an overall knowledge of the Club’s administrative operations including budgeting, payroll/human resources, accounts receivable, point-of-sale and payables. Must be able to develop and maintain meaningful budgets.

Educational Requirements

A bachelor’s degree from a four-year university, preferably in Hospitality Management, is desired. Substantial hospitality experience will be considered. Ongoing commitment to continuing personal and professional development and those seeking a CCM designation will highly considered.

3+ years of management experience, preferably in the golf/hospitality/service industry

Date Position Available

Flexible

Other Benefits

• Performance based bonuses
• Paid Time Off
• Health and Dental Benefits