Assistant General Manager - Upscale Italian Restaurant

Willow Tree Recruiting; New York (NY); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical insurance 100%

Dental insurance

Vision insurance

401k with match

Paid vacation

Staff meal

Job summary

Willow Tree Recruiting is seeking an Assistant General Manager for an upscale Italian restaurant in New York City. You will oversee daily operations, drive exceptional guest experiences, and partner with culinary leadership to ensure seamless service between kitchen and floor.

The role requires 3+ years of AGM experience in upscale or fine dining, strong leadership, and the ability to manage scheduling, payroll, and labor-cost targets in a fast-paced environment.

Qualifications

• 3+ years of AGM experience in upscale/fine dining.
• Strong leadership and interpersonal skills.
• Independent worker with proven management abilities.
• Energetic, detail oriented, and hospitality focused.

Responsibilities

• Oversee daily restaurant operations with focus on guest experiences.
• Lead, coach, and inspire front-of-house team to high service standards.
• Coordinate with culinary leadership for kitchen-service alignment.
• Manage staff scheduling, shift coverage, and payroll to meet labor costs.
• Enforce health and sanitation regulations according to codes.
• Address guest feedback professionally to ensure repeat patronage.
• Analyze sales, labor, and customer satisfaction data to improve profitability.

Job description

Assistant General Manager – Upscale Italian Restaurant

$80,000 - $85,000 + Bonus

Join this renowned restaurant group as the Assistant General Manager, responsible for assisting in all restaurant operations, complete with excellent benefits, salary, and career growth opportunity.

COMPANY:

• Known for delivering exceptional guest experiences through creativity, attention to detail, and a commitment to excellence
• Combines innovative concepts, elevated design, and outstanding service across 3 distinct concepts
• Offers a dynamic, team-focused environment with meaningful opportunities for growth

BENEFITS & FEATURES:

• Medical insurance paid 100%
• Dental and Vision insurance
• FSA and HSA
• 401k (after 1 year, with 5% matching)
• 2 weeks of vacation, 3 weeks after 2+ years
• Staff meal

YOUR ROLE WITH THE COMPANY:

The Assistant General Manager is responsible for assisting in overseeing all operations of the restaurant. Primary duties and responsibilities include:

• Oversee daily operations with a strong focus on providing exceptional guest experiences
• Lead, coach, and inspire front of house team to maintain high service standards
• Collaborate with culinary leadership to ensure seamless coordination between kitchen and service teams
• Manage staff scheduling, shift coverage, and payroll compliance to meet labor cost targets
• Enforce health, safety, and sanitation regulations to ensure compliance with local and state codes
• Handle guest feedback with professionalism, resolving complaints and ensuring repeat patronage
• Analyze performance metrics such as sales reports, labor percentages, and customer satisfaction data to improve efficiency and profitability
• Foster a positive and inclusive workplace culture that aligns with the restaurant’s brand values

BACKGROUND PROFILE:

• 3+ years of experience as an AGM with a $4M+ upscale or fine dining restaurant
• Must be an independent worker and possess proven management skills
• Have strong interpersonal and communication skills
• Passionate, energetic, detail oriented, and a passion for hospitality
• Must be quick to learn, flexible, and comfortable adapting in a fast-changing environment
• Able to pivot swiftly and embrace new challenges with a learning mindset