Assistant General Manager – Upscale Restaurant

INA Solution; Washington, Baltimore (District of Columbia, MD); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical 100% paid

Dental & Vision insurance

FSA & HSA

401k with 5% match

PTO 2 weeks

PTO 3 weeks after 2+ years

7 company holidays

Job summary

INA Solution in Washington, DC seeks an Assistant General Manager for its fine dining restaurant to oversee all restaurant operations and drive exceptional guest experiences. The role emphasizes leadership of the front-of-house team, coordination with culinary leadership, and adherence to health and safety standards.

Ideal candidates will have at least 3+ years as AGM in upscale settings, proven management skills, and a passion for hospitality.

Qualifications

• Must be independent and possess proven management skills.
• Strong interpersonal and communication skills.
• Passionate, energetic, detail oriented, and committed to hospitality.
• Quick to learn, flexible, and comfortable adapting in a fast-changing environment.

Responsibilities

• Oversee daily restaurant operations with emphasis on guest experiences.
• Lead, coach, and inspire front-of-house team to maintain high service standards.
• Collaborate with culinary leadership for seamless kitchen-service coordination.
• Manage staff scheduling, shift coverage, and payroll compliance to meet labor costs.
• Enforce health, safety, and sanitation regulations to comply with local/state codes.
• Handle guest feedback professionally, resolve complaints, and encourage repeat patronage.
• Analyze sales, labor, and customer satisfaction data to improve efficiency and profitability.
• Foster a positive and inclusive workplace culture aligned with brand values.

Skills

Independent worker

Proven management skills

Interpersonal skills

Communication skills

Guest service focus

Leadership / coaching

Analytical skills

Team coordination

Adaptability

Job description

Assistant General Manager – Fine Dining Restaurant

Join this renowned restaurant group as the Assistant General Manager, responsible for assisting in all restaurant operations, complete with excellent benefits, salary, and career growth opportunities.

COMPANY

• Known for delivering exceptional guest experiences through creativity, attention to detail, and commitment to excellence.
• Combines innovative concepts, elevated design, and outstanding service across 3 distinct concepts.
• Offers a dynamic, team-focused environment with meaningful opportunities for growth.

BENEFITS & FEATURES:

• Medical insurance paid 100%
• Dental and Vision insurance
• FSA and HSA
• 401k (after 1 year, with 5% matching)
• 2 weeks of vacation, 3 weeks after 2+ years
• 7 company holidays

YOUR ROLE WITH THE COMPANY:

The Assistant General Manager is responsible for assisting in overseeing all operations of the restaurant.

• Primary duties and responsibilities include:
• Oversee daily operations with a strong focus on providing exceptional guest experiences.
• Lead, coach, and inspire the front-of-house team to maintain high service standards.
• Collaborate with culinary leadership to ensure seamless coordination between kitchen and service teams.
• Manage staff scheduling, shift coverage, and payroll compliance to meet labor cost targets.
• Enforce health, safety, and sanitation regulations to ensure compliance with local and state codes.
• Handle guest feedback with professionalism, resolving complaints and ensuring repeat patronage.
• Analyze performance metrics such as sales reports, labor percentages, and customer satisfaction data to improve efficiency and profitability.
• Foster a positive and inclusive workplace culture that aligns with the restaurant’s brand values.

BACKGROUND PROFILE:

• 3+ years of experience as an AGM with a $6M+ upscale or fine dining restaurant.
• Must be an independent worker and possess proven management skills.
• Have strong interpersonal and communication skills.
• Passionate, energetic, detail oriented, and a passion for hospitality.
• Must be quick to learn, flexible, and comfortable adapting in a fast-changing environment.
• Able to pivot swiftly and embrace new challenges with a learning mindset.