Assistant General Manager - Swim School Ops & Growth

Aqua-Tots Swim School; Arvada (CO); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Health Insurance w/ HSA & FSA options

Employer-paid dental and vision

401(k) with company match

Paid Time Off (PTO)

Parental Leave

Employee discount on lessons

Job summary

Aqua-Tots Swim School in Arvada, CO is seeking an Assistant Manager to lead daily operations, team development, and customer experience. This full-time role partners with the General Manager to maintain the facility, uphold brand standards, and ensure safe, world-class swim lessons for families.

The right candidate will drive enrollments, support scheduling, mentor teammates, and protect the Aqua-Tots culture throughout the front desk, pool area, and classrooms.

Qualifications

• 1+ years of management experience (operations, hospitality, education, or retail preferred).
• Strong customer service and people leadership skills.
• Flexible availability to meet the needs of the school.
• High School diploma or GED required; Bachelor’s degree preferred.
• CPR certified & Certified Pool Operator (CPO) license (or willing to obtain).

Responsibilities

• Support School Operations – oversee daily operations with the General Manager to maintain facility and brand standards.
• Lead Front Desk & Aquatics Teams – provide leadership to Front Desk and Aquatic teams for consistent service.
• Drive Customer Experience & Sales – educate families on Learn to Swim and support enrollment conversations.
• Manage Scheduling & Coverage – support team scheduling and daily coverage for lessons and front desk ops.
• Coach & Develop Teammates – assist with hiring, training, mentoring, and evaluating staff.
• Monitor Quality & Consistency – ensure lessons and interactions reflect Aqua-Tots standards.
• Support School Performance – assist GM with tracking sales and customer feedback.

Skills

Customer service

People leadership

Team leadership

Flexible scheduling

Education

High School diploma or GED

Bachelor’s degree preferred

Job description

Aqua-Tots Swim School in Arvada, CO is seeking an Assistant Manager to lead daily operations, team development, and customer experience. This full-time role partners with the General Manager to maintain the facility, uphold brand standards, and ensure safe, world-class swim lessons for families.

The right candidate will drive enrollments, support scheduling, mentor teammates, and protect the Aqua-Tots culture throughout the front desk, pool area, and classrooms.