Assistant General Manager Postcard Cabins Starved Rock Ottawa IL

Hotel Equities; Ottawa (IL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

401k with company match

Paid holidays

Paid time off

Career growth opportunities

Employee room rate discounts

Job summary

Hotel Equities is seeking an Assistant General Manager for the Postcard Cabins Starved Rock in Ottawa, IL. The candidate will oversee hotel operations, direct front desk, housekeeping, reservations, and guest services while driving profitability and adherence to brand standards.

The role requires 2+ years of supervisory hotel experience, familiarity with major brands, and strong financial acumen. A strong emphasis on team coaching and safety programs is important for success.

Qualifications

• 2+ years of supervisory hotel operations.
• Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt.
• Knowledgeable in financial statements and budgeting.
• Proven ability to deliver exceptional guest service results.
• Able to develop and implement policies, procedures and systems to improve business operations.
• Ability to embrace property safety programs including training, reporting and incentives.

Responsibilities

• Directing and coordinating the activities of the front desk, housekeeping, reservations, guest service, security, and maintenance.
• Maximizing ADR and Occupancy.
• Coordinating communications between Sales and Operating departments.
• Motivating, coaching, and training department supervisors.
• Understanding financial statements and budget, including staffing guidelines.
• Controlling department head schedule, expenses, and implementing cost-saving strategies.
• Guiding, developing, and implementing policies, procedures, and systems to improve business operations.
• Managing all aspects of the safety program, including training, reporting, and incentives.
• Maintaining a cooperative and positive work environment.

Skills

Hotel operations

Leadership

Budgeting

Guest service

Supervisory experience

Analytical skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant General Manager Postcard Cabins Starved Rock Ottawa IL

Management Ottawa, IL, US

8 days ago Requisition ID: 18869

Salary: $50,000.00 Annually

Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Assistant General Manager for the Postcard Cabins Starved Rock in Ottawa, IL

The Assistant General Manager will be responsible for providing exceptional service to every guest while simultaneously maximizing hotel profitability. Furthermore, the Dual Assistant General Manager will be responsible for ensuring that all hotel operations are performed professionally and adhere to the brand and company standards. Other responsibilities may include but are not limited to the following:

• Directing and coordinating the activities of the front desk, housekeeping, reservations, guest service, security, and maintenance
• Maximizing ADR and Occupancy
• Coordinating communications between Sales and Operating departments
• Motivating, coaching, and training department supervisors
• Understanding financial statements and budget, including staffing guidelines
• Controlling department head schedule, expenses, and implementing cost-saving strategies
• Guiding, developing, and/or implementing policies, procedures, and systems to improve business operations
• Managing all aspects of the safety program, including training, reporting, and incentives
• Maintaining a cooperative and positive work environment

You Are:

• An experienced Assistant General Manager with 2+ years of supervisory hotel operations
• Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt.
• Knowledgeable in financial statements and budget including staffing guidelines.
• Proven ability to deliver exceptional guest service results as measured through guest satisfaction
• Great at developing, and/or implementing policies, procedures and systems to improve business operations.
• Able to embrace property safety programs to include training, reporting, and incentives.
• Display initiative, perseverance, and analytical skills

We are:

Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.

At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another.

• Insurance: Health, vision, and dental insurance available for full time employees and their families ; Short-term and Long-term Disability; Supplemental Life Insurance; and Flexible Savings Account
• Retirement: After 6 months of employment, employees are eligible to enroll for 401k with up to a 5% company match
• Time Off: Vacation Time - 80 hours on your first 3 years of service; Sick Time - 1 hours accrued per 30 hours worked
• Paid Holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day
• Other Benefits: Career Growth Opportunities/ Manager Training Program, Reduced Room Rates throughout the portfolio, Third Party Perks (Movie Ticked, Attractions, Other), Cell Phone Allowance, Access to our Talent team to help you reach your career goals.

EOE/DFW

Please note that this job description is not an exclusive or exhaustive list of all functions that an Assistant General Manager may be asked to perform.