Assistant General Manager Staybridge Suites Des Moines, IA

Hotel Equities; Des Moines (IA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Salary based on experience

Quarterly Bonus

Health, vision, and dental insurance

401(k)

Vacation

Paid Holidays

Opportunities for growth

Discount programs for shopping, travel, and tickets

Learning & Development programs

Job summary

A multi-award-winning hotel company located in Des Moines is seeking an experienced Assistant General Manager. In this role, you will manage hotel operations, ensuring exceptional service and adherence to brand standards while maximizing profitability. Candidates should have at least 2 years of experience in hotel operations, familiarity with major hotel brands, and strong financial acumen. This position offers competitive compensation, bonuses, and various benefits including health insurance and opportunities for career growth.

Qualifications

• 2+ years of supervisory hotel operations experience.
• Familiarity with various hotel brands including Marriott and Hilton.
• Ability to interpret financial statements and budgets.
• Proven ability to deliver exceptional guest service results.
• Able to develop and implement policies, procedures and systems.
• Commitment to property safety programs including training and reporting.
• Demonstrates initiative, perseverance and analytical skills.

Responsibilities

• Direct hotel operations across various departments.
• Maximize ADR and occupancy rates.
• Train and motivate department supervisors.
• Motivating, coaching, and training department supervisors.
• Understanding financial statements and budget, including staffing guidelines.
• Controlling department head schedule, expenses, and implementing cost-saving strategies.
• Guiding and implementing policies, procedures, and systems to improve operations.
• Managing all aspects of the safety program, including training, reporting, and incentives.
• Maintaining a cooperative and positive work environment.

Skills

Supervisory hotel operations experience

Exceptional guest service

Financial statement knowledge

Policy implementation skills

Safety program management

Safety program management

Analytical skills

Initiative

Job description

Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Assistant General Manager for the Staybridge Suites - Des Miones Downtown in Des Moines, IA.

The Staybridge Suites® Des Moines Downtown hotel is conveniently located in Downtown Des Moines’ most vibrant and diverse district, the Historic East Village. The East Village boasts many of the finest shopping, dining, nightlife, and commerce venues in Iowa, perfect for an extended stay, business or leisure.

Your expertise shapes us:

The Assistant General Manager will be responsible for providing exceptional service to every guest while simultaneously maximizing hotel profitability. Furthermore, the Dual Assistant General Manager will be responsible for ensuring that all hotel operations are performed professionally and adhere to the brand and company standards. Other responsibilities may include but are not limited to the following:

• Directing and coordinating the activities of the front desk, housekeeping, reservations, guest service, security, and maintenance
• Maximizing ADR and Occupancy
• Coordinating communications between Sales and Operating departments
• Motivating, coaching, and training department supervisors
• Understanding financial statements and budget, including staffing guidelines
• Controlling department head schedule, expenses, and implementing cost-saving strategies
• Guiding, developing, and/or implementing policies, procedures, and systems to improve business operations
• Managing all aspects of the safety program, including training, reporting, and incentives
• Maintaining a cooperative and positive work environment

You Are:

• An experienced Assistant General Manager with 2+ years of supervisory hotel operations
• Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt.
• Knowledgeable in financial statements and budget including staffing guidelines.
• Proven ability to deliver exceptional guest service results as measured through guest satisfaction
• Great at developing, and/or implementing policies, procedures and systems to improve business operations.
• Able to embrace property safety programs to include training, reporting, and incentives.
• Display initiative, perseverance, and analytical skills

We are:

Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.

At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another.

Vision & Mission - Hotel Equities Atlanta Georgia

What we can offer you:

• Salary based on experience
• Quarterly Bonus
• Health, vision, and dental insurance
• 401(k)
• Vacation
• Paid Holidays
• Opportunities for growth
• Discount programs for shopping, travel, tickets and more.
• Learning & Development programs and goal setting to create big possibilities for your career.

EOE/DFW

Please note that this job description is not an exclusive or exhaustive list of all functions that an Assistant General Manager may be asked to perform.