Assistant General Manager - Must have weekend availability

MNT Wellness Co.

Burlingame (CA)

On-site

USD 60,000 - 90,000

Full time

9 days ago
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Benefits offered by this job

Health benefits
Dental benefits
Complimentary classes
Leadership development

Job summary

MNTSTUDIO in Burlingame, CA seeks an AGM to lead daily operations and sales-driven initiatives in a fast-paced studio. You’ll focus on delivering exceptional client experiences while guiding a high-performing team.

You will train Front Desk, recruit and onboard staff, manage inventory, and collaborate with the GM to elevate studio operations and community engagement. This full-time role offers a base salary plus commission and benefits after 30+ hours per week.

Qualifications

  • Previous leadership experience in operations or client-focused environments.
  • Strong sales orientation with ability to coach a team toward targets.
  • Excellent communication and organizational skills.

Responsibilities

  • Lead daily operations with GM to ensure smooth studio performance.
  • Sell memberships via follow-ups, calls, and relationship building.
  • Coach Front Desk to convert leads and hit sales goals.
  • Recruit and onboard new team members and support staffing.
  • Mentor Community Manager and staff to foster culture.
  • Oversee inventory and vendor relationships.
  • Plan and execute community-building studio events.

Skills

Sales leadership
Team leadership
Operations management
Recruitment
Vendor management
Communication
Organization

Tools

Google Sheets
Google Docs
Studio management software

Job description

Location: MNTSTUDIO BURLINGAME CALIFORNIAFull-Time (Benefits Available at 30+ Hours/Week)Compensation: Base Salary + Commission

MNTSTUDIO is the Bay Area’s premier boutique Reformer and Heated Mat Pilates studio, offering a modern Pilates experience. We are dedicated to providing top-tier Pilates instruction in a state-of-the-art space, all while fostering a sense of community.

At MNTSTUDIO, our values define who we are and guide everything we do. They shape our culture, inspire our actions, and keep us grounded in our mission. We believe in moving with purpose, fostering a supportive and inclusive community, and constantly growing both individually and collectively. Our values are more than words, they are commitments that we live by every day, empowering us to elevate each other and our community. If you share our passion for learning, problem-solving, and creating positive change, we’d love for you to join our journey.

Our Values…
Bias Towards Action:

Move with purpose, embrace challenges, and take action.

Focus on Solutions:

Approach every situation with a problem-solving mindset.

Elevate and Inspire:

Be a fountain of positivity and energy, not a drain.

Always Be Learning:

Embrace growth, seek improvement, and stay open to new possibilities.

Community First:

Grow the community, cultivate connection, and be inclusive. Together, we’re stronger

_____________________

MNTSTUDIO is looking for a dynamic, detail-oriented, team player to join our leadership team. This role is perfect for someone with a strong operational background, a passion for wellness, who thrives in a sales-led approach, and has a desire to help lead a high-performing team in a fast-paced, client-focused environment.

What You’ll Do:

As an AGM, you’ll play a key role in ensuring smooth daily operations, supporting team development, and helping to create an exceptional experience for both staff and clients. You’ll work closely with the GM and leadership team to support and elevate studio operations. Core responsibilities include:

Sales Leadership
  • Take a hands-on approach to sales, including following up on leads, conducting sales calls, converting prospects, and meeting membership goals. Mentor and coach your team to do the same.

  • Set and actively work toward individual and support the team in reaching their membership sales goals and sales call/task goals.

  • Consistently meet or exceed sales call and membership sales goals through proactive outreach, follow-up, and relationship building.

  • Identify opportunities to improve sales performance, member retention, and overall studio revenue.

Front Desk Leadership
  • Lead by example in delivering exceptional client experiences and creating a welcoming, sales-focused environment.

  • Provide strong support, coaching, and training to the Front Desk team to help them confidently communicate MNT’s offerings, convert leads, and drive membership sales.

  • Monitor team progress toward sales goals and provide ongoing feedback, encouragement, and accountability.

  • Delegate sales and operational tasks effectively, ensuring responsibilities are clearly assigned and completed.

Recruitment & Staffing
  • Pre-screen and interview candidates to help build a strong, aligned, and high-performing team.

  • Support staffing needs and assist with onboarding and training new team members.

Team Management
  • Manage, mentor, and support the Community Manager (CM) team and Clean Team.

  • Provide leadership and support to the team, particularly in the GM’s absence.

  • Help foster a positive, collaborative, and accountable team culture.

  • Recruit and train the studio staff in MNT policies, best practices, and everything that goes with their roles in helping make MNT the absolute best Boutique fitness experience.

Inventory & Vendor Management
  • Monitor studio inventory and ensure supplies are adequately stocked.

  • Manage vendor relationships and communicate operational needs as they arise.

Events & Community
  • Collaborate with the Events Lead to plan and execute community-building studio events.

  • Support events that strengthen member relationships and build the MNTSTUDIO community.

What We’re Looking For:

We’re seeking someone who not only excels in operations but also brings strong leadership and team-building skills to the table. The ideal candidate will:

  • Be proactive in identifying inefficiencies and helping revise or create SOPs. Would describe themselves as extremely organized.

  • Have the ability to delegate tasks effectively and coach team members toward autonomy

  • Foster a positive, collaborative, and accountable studio cultureTechnical guru. Can figure out systems, tools, and is a google sheets/Docs expert.

You’ll Thrive in This Role If You Have:
  • Excellent communication skills and a team-first mentality

  • Strong problem-solving and decision-making skills - especially under pressure.

  • High attention to detail and strong organizational habits

  • The ability to adapt and stay grounded in a fast-paced, ever-changing environment

  • Familiarity with studio management software and digital tools

  • A passion for wellness, community, and supporting others

Benefits & Perks:
  • Full Time

  • Benefits (health, dental, 401k) offered starting at 30 hours per week

  • Base salary + commission structure

  • Complimentary classes and employee wellness perks

  • Opportunities for professional development and leadership growth

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