Front Desk and Sales Associate(full time)- Must have weekend availability

MNTSTUDIO; Lafayette (CA); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Hourly wage $21

Job summary

MNTSTUDIO in Lafayette, CA is seeking a Front Desk Associate to greet clients, check them in, handle inquiries, manage lead contacts, and support sales of memberships and retail. You will help maintain a welcoming studio atmosphere and drive growth through exceptional customer service.

This role includes opening/closing the studio, coordinating scheduling, and assisting with events and promotions. We offer full-time and part-time positions with benefits starting at 30 hours per week, with pay at

Qualifications

• Front desk experience preferred.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks with a professional demeanor.

Responsibilities

• Open/Close the Studio and ensure readiness for classes.
• Greet clients, check them in, and address inquiries.
• Manage inbound inquiries and guide lead conversions to memberships.
• Promote memberships and retail products to drive revenue.
• Support scheduling, client relationships, and childcare operations as needed.

Skills

Lead management

Membership sales

Customer service

Client check-in

Inquiries handling

Promotions & events

Tools

Point of sale system

Job description

MNTSTUDIO is the Bay Area’s premier boutique Reformer Pilates studio, offering a modern Pilates experience. We are dedicated to providing top-tier Pilates instruction in a state-of-the-art space, all while fostering a sense of community.

At MNT Studio, our values define who we are and guide everything we do. They shape our culture, inspire our actions, and keep us grounded in our mission. We believe in moving with purpose, fostering a supportive and inclusive community, and constantly growing both individually and collectively. Our values are more than words—they are commitments that we live by every day, empowering us to elevate each other and our community. If you share our passion for learning, problem-solving, and creating positive change, we’d love for you to join our journey.

Bias Towards Action: Move with purpose, embrace challenges, and take action.

Focus on Solutions: Approach every situation with a problem-solving mindset.

Elevate and Inspire: Be a fountain of positivity and energy, not a drain.

Always Be Learning: Embrace growth, seek improvement, and stay open to new possibilities.

Community First: Grow the community, cultivate connection, and be inclusive—together, we’re stronger

We are currently seeking a Front Desk Associate to join our amazing team! As the first point of contact for our current and potential clients, you will play a vital role in creating a positive, professional, and welcoming atmosphere at the studio. In this dynamic position, you'll support day-to-day operations, manage client relationships, and help drive membership growth. In addition to typical front desk duties like client check-ins and handling inquiries, you will take on lead management, sales, and promotional responsibilities. This role offers the opportunity to grow within our community-focused environment, all while gaining valuable experience in the health and wellness industry.

Key Responsibilities

• Open/Close the Studio: Ensure the studio is ready for classes and clients, including setting up and closing down at the end of the day.
• Client Check-In: Greet clients with a warm, welcoming demeanor and check them in for their sessions.
• Client Inquiries: Address questions and concerns in-person, over the phone, and via email. Provide information on classes, services, memberships, and retail offerings.
• Customer Service: Deliver exceptional customer service that reflects the brand values of MNTSTUDIO. Assist clients with scheduling, membership support, and any other studio-related needs.
• Childcare Support: Care for children in the studio’s childcare area when needed, ensuring a safe and enjoyable environment for both parents and kids.

Sales & Membership Management

• Lead Management: Respond to inbound leads and help convert potential clients into members through phone, email, text, and in-person conversations.
• Membership Sales: Actively promote MNTSTUDIO memberships and retail products. Assist with membership sign-ups and renewals, and educate clients on the benefits of joining the studio.
• Special Events & Promotions: Support the management team with studio events, promotions, and other initiatives to drive new business and enhance client experience.

Studio Operations

• Studio Maintenance: Keep the studio space tidy and organized, ensuring all equipment and amenities are in top condition.
• Inventory Management: Take inventory and restock retail when needed.
• Collaboration: Work closely with the rest of the team to ensure seamless operations, contribute ideas for improving the studio environment, and maintain a positive, energetic atmosphere.

Type of Employment: Full-time and Part-time employees with benefits available starting at 30 hours per week (health, dental, 401k). Base + Commission

Job Type: Full-time

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• Pay: $21.00 per hour

Shift

• Morning shift
• Day shift
• Evening shift

If you're passionate about sales, wellness, and building meaningful relationships, this is your opportunity to make a real impact. Help us grow the MNT community—while growing your own career.