Assistant General Manager - Must have weekend availability

MNTSTUDIO; Palo Alto (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health and dental benefits

401k

Base salary + commission

Complimentary classes

Professional development opportunities

Job summary

A prestigious boutique Pilates studio in Palo Alto is seeking a Senior Community Manager. This role involves leading sales and operations, mentoring team members, and enhancing community engagement. The ideal candidate will possess strong leadership skills, an operational background, and a passion for wellness. Benefits include health, dental, and professional development opportunities. Join our vibrant team and help shape the future of our studio!

Qualifications

• Proactive in identifying inefficiencies and creating or revising SOPs.
• Experience managing a team is a plus.
• Excellent communication skills and a team-first mentality.

Responsibilities

• Lead sales and front desk operations by mentoring and training team members.
• Support recruitment and staffing of the Community Manager team.
• Manage inventory and vendor relationships.
• Inventory & Vendors – monitor supplies and vendor relationships.
• Event Support – plan and execute community-building events.
• Lead Operations – own CM schedule and ensure smooth studio operations.

Skills

Sales leadership

Team building

Strong communication skills

Problem-solving

Organizational skills

Google Sheets

Tools

Google Sheets

Studio management software

Job description

Title

Internal title is Senior Community Manager, External is Assistant General Manager

MNTSTUDIO is the Bay Area’s premier boutique Reformer Pilates studio, offering a modern Pilates experience. We are dedicated to providing top-tier Pilates instruction in a state-of-the-art space, all while fostering a sense of community.

Our Values

At MNTSTUDIO, our values define who we are and guide everything we do. They shape our culture, inspire our actions, and keep us grounded in our mission. We believe in moving with purpose, fostering a supportive and inclusive community, and constantly growing both individually and collectively. Our values are more than words—they are commitments that we live by every day, empowering us to elevate each other and our community. If you share our passion for learning, problem-solving, and creating positive change, we’d love for you to join our journey.

• Bias Towards Action: Move with purpose, embrace challenges, and take action.
• Focus on Solutions: Approach every situation with a problem‑solving mindset.
• Elevate and Inspire: Be a fountain of positivity and energy, not a drain.
• Always Be Learning: Embrace growth, seek improvement, and stay open to new possibilities.
• Community First: Grow the community, cultivate connection, and be inclusive—together, we’re stronger

MNTSTUDIO is looking for a dynamic, detail-oriented, team player to join our leadership team. This role is perfect for someone with a strong operational background, a passion for wellness, who thrives in a sales‑led approach, and has a desire to help lead a high‑performing team in a fast‑paced, client‑focused environment.

What You’ll Do

As Senior Community Manager, you’ll play a key role in ensuring smooth daily operations, supporting team development, and helping to create an exceptional experience for both staff and clients. You’ll work closely with the GM and leadership team to support and elevate studio operations.

Core Responsibilities

• Sales & Front Desk Leadership – Take a hands‑on approach to sales, including following up on leads, conducting sales calls, converting prospects, and meeting membership goals. Lead by example in delivering exceptional client experiences. Meeting/exceeding sales call goals and membership sale goals. Provide strong support and training to the front desk and CM team in all aspects of client service and sales performance.
• Recruitment & Staffing – Support hiring of the Community Manager team. Help build a strong, aligned team.
• Team Management – Schedule and mentor the Community Manager (CM) team—especially in the GM’s absence.
• Inventory & Vendors – Monitor supplies and manage vendor relationships.
• Event Support – Collaborate with the events lead to plan and execute community‑building studio events.
• Lead Operations – Build and owner the CM schedule and ensure all operations of the Studio are efficient and well‑run. Help to improve and operationalize all daily tasks and work.

What We’re Looking For

We’re seeking someone who not only excels in operations but also brings strong leadership and team‑building skills to the table. The ideal candidate will:

• Be proactive in identifying inefficiencies and helping revise or create SOPs. Would describe themselves as extremely organized.
• Have the ability to delegate tasks effectively and coach team members toward autonomy.
• Foster a positive, collaborative, and accountable studio culture.
• Technical guru. Can figure out systems, tools, and is a google sheets/Docs expert.
• Experience managing others is a plus.

You’ll Thrive in This Role If You Have

• Excellent communication skills and a team‑first mentality.
• Strong problem‑solving and decision‑making skills.
• High attention to detail and strong organizational habits.
• The ability to adapt and stay grounded in a fast‑paced, ever‑changing environment.
• Familiarity with studio management software and digital tools.
• A passion for wellness, community, and supporting others.

Benefits & Perks

• Full Time.
• Benefits (health, dental, 401k).
• Base salary + commission structure.
• Complimentary classes and employee wellness perks.
• Opportunities for professional development and leadership growth.

If you’re excited about creating meaningful impact in a vibrant, wellness‑focused community, we’d love to hear from you. Apply today and help shape the future of MNTSTUDIO!