Assistant General Manager: Lead Teams & Guest Experience

BUFFALO WILD WINGS, INC.; Newport News (VA); On-site; USD 53,000 - 71,000; Full time

Benefits offered by this job

Weekly Pay

Bonus Program

Free Shift Meals

Meal Discounts

Training & Learning

Advancement Opportunities

Paid Time Off

401(k) Retirement Plan

Tuition Benefits

Medical

Dental

Vision

Champions of Hope

Cash Referral Program

Journey Wellbeing Support Tool

PerkSpot Discount Program

Job summary

Buffalo Wild Wings, Inc. is seeking an Assistant General Manager in Newport News to lead shifts, guide service staff, and partner with the General Manager to ensure peak performance. The role emphasizes guest experience, training, and maintaining high standards of service.

You will oversee shift managers and frontline team members while driving guest satisfaction, efficiency, and safety within a fast-paced restaurant environment.

Qualifications

• 3+ years of restaurant, bar or kitchen management experience preferred.
• General knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety procedures and computer operations.
• Ability to manage and direct the work of others, champion change, and train and develop your team.

Responsibilities

• Assist in managing Shift Managers, Servers, Bartenders, and Service Assistants.
• Partner with the General Manager to ensure the restaurant is at the top of its game.
• Focus on guest-related metrics and guest engagement to create legendary experiences.

Job description

Buffalo Wild Wings, Inc. is seeking an Assistant General Manager in Newport News to lead shifts, guide service staff, and partner with the General Manager to ensure peak performance. The role emphasizes guest experience, training, and maintaining high standards of service.

You will oversee shift managers and frontline team members while driving guest satisfaction, efficiency, and safety within a fast-paced restaurant environment.