Assistant General Manager: Lead Teams, Drive Growth & Bonuses

KF; Norfolk (VA); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Quarterly bonus

Medical, dental & vision benefits

PTO

Education benefits (GED, scholarships)

Free shift meals

Employee discount

KBP Cares

Performance bonus

Job summary

KBP Foods in Norfolk, VA is seeking an Assistant General Manager to lead people, operations, and guest experience. You will coach and schedule the team, deliver a great guest experience, and help drive restaurant performance.

The role requires at least 1 year of AGM experience in fast food or retail with P&L responsibility; quick-service experience is preferred. This is a full-time position offering development opportunities toward General Manager and beyond.

Qualifications

• Leads and coaches teams to deliver results.
• Strong guest service orientation and problem-solving skills.
• Experience managing restaurant operations and costs is a plus.

Responsibilities

• Lead, train, schedule, and coach the team to build a positive, high-performing restaurant.
• Deliver a great guest experience and resolve issues quickly.
• Oversee daily operations, including inventory, cash handling, and policy compliance.
• Maintain brand standards for food quality, safety, and cleanliness.
• Manage labor and food costs with a focus on performance and profitability.
• Anticipate challenges, solve problems, and keep every shift running smoothly.

Skills

People leadership

Team coaching

Operations planning

Guest service orientation

Job description

KBP Foods in Norfolk, VA is seeking an Assistant General Manager to lead people, operations, and guest experience. You will coach and schedule the team, deliver a great guest experience, and help drive restaurant performance.

The role requires at least 1 year of AGM experience in fast food or retail with P&L responsibility; quick-service experience is preferred. This is a full-time position offering development opportunities toward General Manager and beyond.