Assistant General Manager — Lead Teams, Drive Growth

Legendary Dogs (Dogtopia); Fishers (IN); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Dental, and Vision Insurance

Bring your dog to work

Performance-based bonus opportunities

Job summary

Dogtopia is seeking an Assistant General Manager in Fishers, Indiana, to help lead our daycare, boarding, and spa operations. You will coach and develop the team, drive enrollment sales, and ensure outstanding service for every pet parent.

This role partners with the General Manager to uphold standards and optimize daily operations in a fast-paced environment. The AGM will focus on staff development, recruiting, scheduling, and collaboration with local marketing and community outreach efforts to

Qualifications

• 2+ years of leadership or management experience
• Strong customer service and communication skills
• Ability to motivate, coach, and hold team members accountable
• Organized, detail-oriented, and results-driven
• Comfortable working in a fast-paced environment
• Weekend and holiday availability as needed

Responsibilities

• Lead and develop a high-performing team
• Support recruiting, hiring, training, and employee development
• Help drive enrollment sales and customer retention
• Ensure exceptional service for every pet parent
• Maintain a safe, clean, and engaging environment for dogs
• Monitor daily operations and uphold company standards
• Assist with scheduling, labor management, and business performance
• Support local marketing and community outreach efforts

Skills

Leadership

Customer service

Communication

Team development

Organization

Enrollment/sales

Job description

Dogtopia is seeking an Assistant General Manager in Fishers, Indiana, to help lead our daycare, boarding, and spa operations. You will coach and develop the team, drive enrollment sales, and ensure outstanding service for every pet parent.

This role partners with the General Manager to uphold standards and optimize daily operations in a fast-paced environment. The AGM will focus on staff development, recruiting, scheduling, and collaboration with local marketing and community outreach efforts to