Assistant General Manager

100125 - Swig Hurricane; Hurricane (UT); On-site; USD 19,286 - 23,419; Full time

Benefits offered by this job

Discounted Drinks & Cookies

Flexible hours

Opportunities for Growth

Participate in competitions for prizes

Job summary

100125 - Swig Hurricane is searching for an Assistant Manager in Hurricane, Utah. This role involves overseeing day-to-day operations, training staff, managing customer service, and driving sales growth. Ideal candidates will embody Swig's core values, excel in communication, and have experience, if possible. Pay ranges from $14-17/hr, including tips. Flexible hours and a fun work atmosphere await the right person. Join Swig to deliver an unforgettable experience to customers!

Qualifications

• Live by Swig's core values: Positivity, Humility, Competency, and Integrity.
• Exceptional attention to detail.
• Excellent communication skills, both verbal and written.
• Collaborative and growth-focused attitude.
• Ability to multitask in fast-paced situations.
• Food handler's permit and reliable transportation.
• Regular attendance and teamwork.

Responsibilities

• Oversee day-to-day restaurant operations to meet Swig's standards.
• Train and develop staff for a positive work environment.
• Manage customer service and online reviews.
• Drive sales growth and manage labor costs.
• Monitor operational efficiency and staffing schedules.
• Assist with weekly reports and inventory management.
• Maintain a safe, clean, and organized environment.
• Craft quality drinks and food following procedures.
• Assist with to-go and delivery orders.
• Collaborate with the team to enhance customer experience.

Skills

Attention to detail

Communication skills

Multitasking

Customer service

Job description

At Swig, we’re all about fun, energy, and giving our customers an unforgettable experience. You’ll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you’ll be part of a team that treats every customer like family.

As Assistant Manager, you’ll play a key role in ensuring the store operates smoothly, efficiently, and according to Swig’s high standards. If you’re passionate about leadership, teamwork, and delivering an exceptional experience, we want you to join our team!

How You’ll Make an Impact:

• Oversee day-to-day restaurant operations, ensuring Swig’s standards are met in both FOH and BOH
• Train, develop, mentor, and communicate with staff to foster a positive work environment and achieve success.
• Act as the primary point of contact for customer service and manage online reviews.
• Drive sales growth and manage labor costs to improve profitability.
• Monitor and optimize operational efficiency, including prep, stocking, and staging.
• Adjust staffing schedules to ensure adequate coverage and manage labor costs.
• Assist with weekly reports, inventory management, and operational documentation.
• Uphold company values, enforce policies, and maintain a safe, clean, and organized environment.
• Complete store checklists, manage deposits, and ensure smooth operations.
• Stock, prep, and rotate food, supplies, and chemicals for smooth service.
• Craft quality drinks and food by following Swig’s procedures.
• Communicate clearly with guests and teammates to ensure a smooth, seamless experience
• Assist with to-go and delivery orders, ensuring accuracy and timely service.
• Collaborate with your team to meet goals and create a welcoming atmosphere.
• Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!
• Follow all company policies and procedures to uphold our standards and values.
• Perform other duties as needed.

What You’ll Bring to the Role:

• Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service.
• Exceptional attention to detail, ensuring everything is just right.
• Excellent communication skills — both verbal and written.
• A collaborative, growth-focused attitude, always ready to learn and help your team succeed.
• The ability to multitask and handle fast-paced situations with ease.
• A food handler's permit and reliable transportation.
• Regular, predictable attendance and the ability to work as part of a close-knit team.
• Must be at least 16 years of age.
• Previous restaurant experience is a plus!

Pay & Perks:

• Earn up to $14-17/hr (this includes tips!)
• Discounted Drinks & Cookies
• Flexible hours and a fun, fast-paced work environment.
• Opportunities for Growth
• Participate in company wide competitions for prizes and recognition!

Swig is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, or veteran status.

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