Assistant General Manager — Lead Store Ops & Service

Laundry Management Services; Providence (RI); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive hourly pay

Sales-based bonus program

Tips from customers

Health care coverage option

Employee discount program

Professional development & growth

Job summary

Laundry Management Services in Providence, RI is seeking an Assistant General Manager for our in-person store. You will partner with the General Manager to lead daily operations, oversee wash/dry/fold services, promote products, and maintain a welcoming, high-service environment for customers.

The role emphasizes hands-on leadership, staff coaching, and ensuring smooth daily operations while delivering exceptional customer experiences and local community impact.

Qualifications

• 2+ years in retail, service, sales, or operational management.
• Strong business acumen – budgets, revenue and cost control a plus.
• Maintenance skills and hands-on operational approach.
• Excellent communication and ability to motivate teams.
• Flexible schedule including evenings and weekends.
• Bilingual: preferred but not required.

Responsibilities

• Deliver outstanding customer service and be the face of the store.
• Maintain store cleanliness, safety, and peak operational efficiency.
• Oversee staff during shifts and ensure policy adherence.
• Manage inventory and keep shelves stocked.
• Support day-to-day laundromat operations and facility upkeep.

Skills

Leadership

Sales mindset

Customer service

Communication skills

Staff supervision

Flexibility

Job description

Laundry Management Services in Providence, RI is seeking an Assistant General Manager for our in-person store. You will partner with the General Manager to lead daily operations, oversee wash/dry/fold services, promote products, and maintain a welcoming, high-service environment for customers.

The role emphasizes hands-on leadership, staff coaching, and ensuring smooth daily operations while delivering exceptional customer experiences and local community impact.