Assistant General Manager: Lead Store Ops & Service

Laundry Capital Co. LLC; Cranston (RI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health care coverage option

Employee discount program

Sales-based bonus program

Tips from customers

Professional development & growth

Job summary

Laundry Capital Co. LLC is seeking an Assistant General Manager for our Cranston, RI location. The AGM will partner with the General Manager to drive exceptional customer experiences, oversee wash/dry/fold services, and promote products.

This role emphasizes leadership, process improvement, and hands-on store management. The candidate should have 2+ years in retail or service management, a strong business acumen, and the ability to lead a team while delivering high service standards.

Qualifications

• 2+ years in retail, service, sales, or ops management.
• Strong business acumen: budgets, revenue, costs.
• Hands-on maintenance and operations involvement.

Responsibilities

• Deliver outstanding customer service and be the face of the store.
• Maintain store cleanliness, safety, and efficiency.
• Oversee staff during shifts and ensure policy adherence.
• Manage inventory and supplies to avoid stockouts.
• Assist in day-to-day laundromat operations to stay fully functional.

Skills

Leadership

Business acumen

Maintenance

Communication

Sales mindset

Physical stamina

Flexible schedule

Bilingual (optional)

Job description

Laundry Capital Co. LLC is seeking an Assistant General Manager for our Cranston, RI location. The AGM will partner with the General Manager to drive exceptional customer experiences, oversee wash/dry/fold services, and promote products.

This role emphasizes leadership, process improvement, and hands-on store management. The candidate should have 2+ years in retail or service management, a strong business acumen, and the ability to lead a team while delivering high service standards.