Assistant General Manager

Laundry Management Services; Providence (RI); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive hourly pay

Sales-based bonus program

Tips from customers

Health care coverage option

Employee discount program

Professional development & growth

Job summary

Laundry Management Services in Providence, RI is seeking an Assistant General Manager for our in-person store. You will partner with the General Manager to lead daily operations, oversee wash/dry/fold services, promote products, and maintain a welcoming, high-service environment for customers.

The role emphasizes hands-on leadership, staff coaching, and ensuring smooth daily operations while delivering exceptional customer experiences and local community impact.

Qualifications

• 2+ years in retail, service, sales, or operational management.
• Strong business acumen – budgets, revenue and cost control a plus.
• Maintenance skills and hands-on operational approach.
• Excellent communication and ability to motivate teams.
• Flexible schedule including evenings and weekends.
• Bilingual: preferred but not required.

Responsibilities

• Deliver outstanding customer service and be the face of the store.
• Maintain store cleanliness, safety, and peak operational efficiency.
• Oversee staff during shifts and ensure policy adherence.
• Manage inventory and keep shelves stocked.
• Support day-to-day laundromat operations and facility upkeep.

Skills

Leadership

Sales mindset

Customer service

Communication skills

Staff supervision

Flexibility

Job description

417 Smithfield Ave Providence, RI 02860 Pay Range: $18.00/hour

Job Title:

Assistant General Manager

Employment Type:

Full-Time

Who we are:

Step into the future of laundry services! As America's largest retail laundromat operator, we're not just doing laundry - we're changing an industry. We've built over 250 locations since 1996, pioneering the "super store" concept. Our 4,000+ sq ft facilities feature cutting-edge equipment, ample seating, and a customer-first approach that is setting industry standards.

What We Offer:

• Competitive Pay & Earnings Potential: Competitive hourly rate. Sales-Based Bonus Program. Earn Tips from customers as a recognition of exceptional service!
• Work-Life Balance & Benefits: Health Care Coverage Option - Comprehensive medical benefits Employee Discount Program - Specialperksand savings.
• Additional Perks: Professional Development & Growth - Advance with a fast-growing company.

Your Role as an Assistant General Manager:

As the AGM at our store, you'll partner with the General Manager to drive exceptional customer experiences and operational excellence. In this leadership role, you'll manage wash, dry, and fold services while maintaining pristine store conditions, promoting laundry products, and fostering a welcoming environment. We seek detail-oriented leaders who excel at providing quality service, building community connections, and ensuring smooth daily operations. Join our team to develop your leadership skills while making a positive local impact through exceptional laundry services.

Your Key Responsibilities:

• Deliver Outstanding Customer Service – Be the face of ensure a seamless, hassle-free experience.
• Maintain Store Excellence – Keep the store clean, safe, and operating at peak efficiency.
• Staff Supervision -Oversee and support staff during shifts, providing guidance and ensuring adherence to company policies and procedures.
• Inventory Management:Stay ahead of supply needs, from detergent to cleaning supplies, keeping our shelves stocked and our stores clean.
• Operational Support:Assistin the day-to-day management of the laundromat, ensuring the facility is clean, organized, and fully operationalat all times.

Who We’re Looking For:

• Proven Leadership Experience – 2+ years in retail, service, sales, or operational management.
• Strong Business Acumen – Experience managing budgets, driving revenue, and controlling costs a plus.
• Maintenance Skills – You are committed to rolling your sleeves up to be hands on and committed to operations and maintenance needs.
• Excellent Communication Skills – You know how to motivate teams and serve customers.
• Strong Sales Mindset – experience working in retail.
• Physically Capable – Able to stand for long periods and lift up to 35 lbs.
• Flexible Schedule –The ability to work evenings and weekends as needed.
• Bilingual: Aplus, butnotrequired.

Ready to Make an Impact?

If you're eager for a rewarding opportunity where you can make a difference, grow your career, and be part of a thriving brand, we want to hear from you!

Employment Details:

Job Type: Full-time Ability to Commute: Work Location: In person

Why Join Our Team?

• Competitive hourly pay and earnings potential
• Sales-based bonus opportunities
• Tips from customers who appreciate great service
• Multiple shifts and flexible scheduling
• Employee discount and commuter benefits
• Career growth with a fast-growing company

If you're passionate about customer service and want to grow with a company that values its people, explore our opportunities