Assistant General Manager

Laundromax; Cranston, Northern (RI, KY); Hybrid; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Sales bonus

Tips from customers

Health coverage

Employee discount

Career growth

Job summary

Clean Rite in Cranston, RI is seeking an Assistant General Manager to lead daily operations and elevate the customer experience in our busy laundromat location. You will partner with the General Manager to supervise wash, dry, and fold services, promote products, and maintain a welcoming store environment.

The role requires 2+ years in retail or service management, strong budgeting, hands-on maintenance, excellent communication, and a flexible schedule including evenings and weekends.

Qualifications

• 2+ years in retail, service, sales, or operational management.
• Experience managing budgets, driving revenue, and controlling costs.
• Hands-on maintenance and operations focus.
• Excellent communication to motivate teams and serve customers.
• Strong sales mindset in a retail setting.
• Physical ability to stand long periods and lift up to 35 lbs.
• Flexible schedule including evenings and weekends.
• Bilingual abilities are a plus, not required.

Responsibilities

• Deliver outstanding customer service and a seamless experience.
• Maintain store cleanliness, safety, and peak efficiency.
• Staff supervision and guidance during shifts.
• Inventory management of detergents and supplies.
• Support day-to-day laundromat operations and upkeep.

Skills

Leadership

Budget management

Staff supervision

Customer service

Communication

Sales

Physical stamina

Flexible schedule

Bilingual (optional)

Job description

722 Cranston St Cranston, RI 02920 Pay Range: $18.00/hour Join Our Success Story: As an Assistant General Manager at one of our Locations

Job Title: Assistant General Manager

Employment Type: Full-Time

Who we are:

Step into the future of laundry services! As America's largest retail laundromat operator, we're not just doing laundry - we're changing an industry. We’ve built over 250 locations since 1996, pioneering the \"super store\" concept. Our 4,000+ sq ft facilities feature cutting-edge equipment, ample seating, and a customer-first approach that is setting industry standards.

What We Offer:

• Competitive hourly rate.
• Sales-Based Bonus Program.
• Earn Tips from customers as a recognition of exceptional service!
• Health Care Coverage Option – Comprehensive medical benefits
• Employee Discount Program – Specialperksand savings.
• Professional Development & Growth – Advance with a fast-growing company.

Your Role as an Assistant General Manager:

As the AGM at our store, you'll partner with the General Manager to drive exceptional customer experiences and operational excellence. In this leadership role, you'll manage wash, dry, and fold services while maintaining pristine store conditions, promoting laundry products, and fostering a welcoming environment. We seek detail‑oriented leaders who excel at providing quality service, building community connections, and ensuring smooth daily operations. Join our team to develop your leadership skills while making a positive local impact through exceptional laundry services.

Your Key Responsibilities:

• Deliver Outstanding Customer Service – Be the face of ensure a seamless, hassle‑free experience.
• Maintain Store Excellence – Keep the store clean, safe, and operating at peak efficiency.
• Staff Supervision -Oversee and support staff during shifts, providing guidance and ensuring adherence to company policies and procedures.
• Inventory Management:Stay ahead of supply needs, from detergent to cleaning supplies, keeping our shelves stocked and our stores clean.
• Operational Support:Assistin the day‑to‑day management of the laundromat, ensuring the facility is clean, organized, and fully operationalat all times.

Who We’re Looking For:

• Proven Leadership Experience – 2+ years in retail, service, sales, or operational management.
• Strong Business Acumen – Experience managing budgets, driving revenue, and controlling costs a plus.
• Maintenance Skills – You are committed to rolling your sleeves up to be hands on and committed to operations and maintenance needs.
• Excellent Communication Skills – You know how to motivate teams and serve customers.
• Strong Sales Mindset – experience working in retail.
• Physically Capable – Able to stand for long periods and lift up to 35 lbs.
• Flexible Schedule –The ability to work evenings and weekends as needed.
• Bilingual: Aplus, butnotrequired.

Ready to Make an Impact? If you're eager for a rewarding opportunity where you can make a difference, grow your career, and be part of a thriving brand, we want to hear from you!

Job Type: Full-time

Ability to Commute:

Work Location: In person

Why Join Our Team?

• Competitive hourly pay and earnings potential
• Sales‑based bonus opportunities
• Tips from customers who appreciate great service
• Multiple shifts and flexible scheduling
• Employee discount and commuter benefits
• Career growth with a fast‑growing company

Step into the future of laundry services! As one of America’s largest retail laundromat operators, we’re not just doing laundry, we’re transforming the customer experience. Since 1996, we’ve built modern 4,000+ sq ft “super store” laundromats designed with cutting‑edge equipment, comfortable spaces, and a customer‑first mindset that sets industry standards. At Clean Rite, our people make the difference. We’re proud to build teams that deliver exceptional service while supporting the communities we serve.