Assistant General Manager

Laundry Capital; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Sales-based bonus

TIPS from customers

Health care coverage

Employee discount

Professional development & growth

Job summary

Laundry Capital is seeking an Assistant General Manager for one of our locations in New York. You will partner with the General Manager to drive exceptional customer experiences, oversee daily store operations, and lead a team to deliver top-quality laundry services.

The role requires hands-on leadership, strong communication, and the ability to manage staff, inventory, and store maintenance. Competitive pay and growth opportunities are offered in a fast-growing company.

Qualifications

• 2+ years in retail, service, sales, or operational management.
• Strong business acumen with experience in budgeting and cost control.
• Excellent communication and leadership abilities.
• Flexible schedule including evenings and weekends.

Responsibilities

• Lead store to deliver outstanding customer service.
• Oversee wash, dry, and fold operations and equipment.
• Supervise staff and shift coverage.
• Manage inventory of supplies and store stock.
• Ensure store cleanliness, safety, and daily operations.

Skills

Leadership

Customer Service

Retail Experience

Budget Management

Communication

Staff Supervision

Job description

About Laundry Capital

Laundry Capital was founded in 1996 in New York. Operating over 70 laundromats in eight states, Laundry Capital operates two brands: Clean Rite Centers and Laundromax.

Laundry Capital pioneered the Laundromat “super store” concept by building large, bright, free standing stores, equipped with over 120 washers and dryers, ample folding tables, free parking, knowledgeable and qualified staff, and more.

Laundry Capital is recognized by the retail sales industry as the “gold standard” for laundromat retail in the United States

Join Our Success Story

As an Assistant General Manager at one of our Locations.

Job Title

Assistant General Manager

Employment Type

Full-Time

Who we are

Step into the future of laundry services! As America's largest retail laundromat operator, we're not just doing laundry - we're changing an industry. We’ve built over 250 locations since 1996, pioneering the "super store" concept. Our 4,000+ sq ft facilities feature cutting-edge equipment, ample seating, and a customer-first approach that is setting industry standards.

What We Offer

Competitive Pay & Earnings Potential

• Competitive hourly rate.
• Sales-Based Bonus Program.
• Earn Tips from customers as a recognition of exceptional service!

Work-Life Balance & Benefits

• Health Care Coverage Option – Comprehensive medical benefits
• Employee Discount Program – Specialperksand savings.

Additional Perks

• Professional Development & Growth – Advance with a fast-growing company.

Your Role as an Assistant General Manager

As the AGM at our store, you'll partner with the General Manager to drive exceptional customer experiences and operational excellence. In this leadership role, you'll manage wash, dry, and fold services while maintaining pristine store conditions, promoting laundry products, and fostering a welcoming environment. We seek detail-oriented leaders who excel at providing quality service, building community connections, and ensuring smooth daily operations. Join our team to develop your leadership skills while making a positive local impact through exceptional laundry services.

Your Key Responsibilities

• Deliver Outstanding Customer Service – Be the face of ensure a seamless, hassle-free experience.
• Maintain Store Excellence – Keep the store clean, safe, and operating at peak efficiency.
• Staff Supervision -Oversee and support staff during shifts, providing guidance and ensuring adherence to company policies and procedures.
• Inventory Management: Stay ahead of supply needs, from detergent to cleaning supplies, keeping our shelves stocked and our stores clean.
• Operational Support: Assisting the day-to-day management of the laundromat, ensuring the facility is clean, organized, and fully operational at all times.

Who We’re Looking For

• Proven Leadership Experience – 2+ years in retail, service, sales, or operational management.
• Strong Business Acumen – Experience managing budgets, driving revenue, and controlling costs a plus.
• Maintenance Skills – You are committed to rolling your sleeves up to be hands on and committed to operations and maintenance needs.
• Excellent Communication Skills – You know how to motivate teams and serve customers.
• Strong Sales Mindset – experience working in retail.
• Physically Capable – Able to stand for long periods and lift up to 35 lbs.
• Flexible Schedule –The ability to work evenings and weekends as needed.
• Bilingual: Aplus, but not required.

Job Type

Full-time