Assistant General Manager: Lead Service & Guest Experience

Buffalo Wild Wings; Centereach (NY); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Weekly Pay

Bonus Program*

Free Shift Meals & Meal Discounts*

Best in Class Training & Continuous学习

Advancement Opportunities

Paid Time Off*

401(k) Retirement Plan*

Tuition Benefits*

Medical, Dental and Vision*

Champions of Hope*

Cash Referral Program

Journey Wellbeing Support Tool

PerkSpot Discount Program

Recognition Program

Slip Resistant Shoes Programs

Community & Charitable Involvement

Igniting Dreams Grant Program

Training Contests

Job summary

Buffalo Wild Wings in the United States is seeking an Assistant General Manager to lead Shift Managers, Servers, Bartenders, and Service Assistants in partnership with the General Manager. You’ll drive guest engagement, crew development, and store performance to deliver legendary experiences.

You’ll apply knowledge of labor laws, health codes, and safe food handling while coaching your team and managing daily operations. Equal opportunity employer.

Qualifications

• Preferably 3 years of restaurant, bar, or kitchen management experience.
• General knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety systems and procedures, and computer operations.
• Ability to manage and direct the work of others, champion change, and develop your team.

Responsibilities

• Lead Shift Managers, Servers, Bartenders, and Service Assistants in partnership with the General Manager.
• Focus on guest-related metrics and guest engagement to create legendary experiences.
• Ensure labor and safety standards are followed and guest satisfaction is prioritized.

Skills

Restaurant management

Team leadership

Guest engagement

Training & development

Tools

POS systems

Computer operations

Job description

Buffalo Wild Wings in the United States is seeking an Assistant General Manager to lead Shift Managers, Servers, Bartenders, and Service Assistants in partnership with the General Manager. You’ll drive guest engagement, crew development, and store performance to deliver legendary experiences.

You’ll apply knowledge of labor laws, health codes, and safe food handling while coaching your team and managing daily operations. Equal opportunity employer.